Senior Product Manager - Marketplace Health

Overview

• Marketplace Health & Efficiency

• Own the health of the supply-demand ecosystem continuously monitor and improve metrics like fulfillment rate, cancellations, idle supply, and order wait times.
• Identify and execute levers to dynamically balance demand and supply through pricing, incentives, batching, and allocation algorithms.
• Partner with analytics and data science teams to develop forecasting, elasticity modeling, and market simulation tools.

• Demand & Supply Shaping

• Build frameworks for demand stimulation (e.g., promos, pricing) and supply activation (e.g., shift planning, guarantees).
• Collaborate with vertical teams to ensure marketplace strategies align with business and experience goals.
• Drive initiatives that improve captain utilization, order per hour (OPH), and customer conversion rates.

• Experimentation & Data Science Integration

• Design and run A/B experiments to validate hypotheses across incentive, pricing, and routing domains.
• Translate complex analytical insights into actionable product strategy; partner closely with Data Science to embed models into real-time systems.
• Leverage ML-driven approaches for prediction, dynamic decisioning, and optimization at scale.
• Cross-Functional Leadership:
• Align product, engineering, analytics, and operations around a unified Marketplace Health roadmap.
• Represent marketplace trade-offs in leadership discussions, balancing growth, customer experience, and profitability.
• Foster a culture of experimentation, transparency, and impact measurement within the squad.

What You Ll Bring

• Bachelor s degree in Engineering, Computer Science, Economics, or a related quantitative field (MBA preferred).
• 6 9 years of experience in Product Management, ideally in E-commerce, Ride-hailing, or Quick Commerce.
• Proven experience in marketplace optimization, dynamic pricing, or incentive systems.
• Strong exposure to working with Data Science and Engineering teams comfort with metrics, experimentation, and model-based products.
• Experience managing high-scale, real-time systems and driving measurable outcomes in ambiguous, high-growth environments.
• Strong analytical and problem-solving skills with ability to interpret complex data into actionable decisions.
• Familiarity with SQL, experimentation platforms, and data visualization tools (Looker, Tableau, etc.).
• Exceptional communication, stakeholder management, and execution ownership.
• Bias for action, outcome-oriented, and thrives in a fast-paced cross-functional setup.