Account Manager II
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Key skills for this role
About the Role
Careem is building the Everything App for the greater Middle East making it easy to move around, order food and groceries, manage payments, and more. Our purpose is simple: to s.
Key Skills for This Role
Responsibilities
- Develop strong, long lasting relationships as the main point of contact between grocery and supermarket partners and Careem
- Drive business growth of existing grocery accounts and improve their commercial and operational performance
- Analyze account performance data (GTV, order frequency, basket size, SKU level availability, conversion) to quantify actions
- Complete partner performance business reviews periodically and draw out next month's plans
- Work closely with internal stakeholders from Marketing to Supply Chain, Catalog, Customer Care, and Finance
- Work closely with grocery partners to demonstrate the value of advertising and in app promotions
Requirements
- Previous experience in Account Management of enterprise accounts and commercial roles, ideally within grocery, FMCG, retail, or e commerce
- Excellent interpersonal skills
- Ability to establish and lead relationships with high profile grocery and retail partners
- Strong problem solving skills and adaptability to change
- Demonstrated experience using Microsoft Office tools (especially Excel) and related project/program management applications
- Self starter with strong sense of ownership
Full Job Posting
About Careem
- Careem is building the Everything App for the greater Middle East, making it easy to move around, order food and groceries, manage payments, and more.
- Since 2012, Careem has enabled earnings for over 2.5 million Captains and simplified the lives of more than 70 million customers.
- We operate in 70+ cities across 10 countries, from Morocco to Pakistan.
About the Team
- You will be part of a dynamic and autonomous team from Careem veterans to new tigers, all aligned on ownership, shooting to the moon, and being of service.
What You'll Do
- Own the commercial success of Careem's grocery and supermarket partners across the UAE.
- Develop strong, long lasting relationships as the main point of contact between grocery and supermarket partners and Careem.
- Drive business growth of existing grocery accounts and improve their commercial and operational performance.
- Analyze account performance data (GTV, order frequency, basket size, SKU level availability, conversion) to quantify actions.
- Complete partner performance business reviews on a periodic basis and draw out next month's plans.
- Work closely with internal stakeholders from Marketing to Supply Chain, Catalog, Customer Care, and Finance.
- Work closely with grocery partners to demonstrate the value of advertising and in app promotions.
What You'll Need
- Previous experience in Account Management of enterprise accounts and commercial roles, ideally within grocery, FMCG, retail, or e commerce.
- Startup experience in a high growth environment preferable.
- Excellent interpersonal skills humble, fun, and down to earth.
- Ability to establish and lead relationships with high profile grocery and retail partners.
- Strong problem solving skills, ability to bounce back from setbacks, and high adaptability to change.
- Natural high intellect and quickness of thought to understand complex commercial opportunities.
- Demonstrated experience using Microsoft Office tools (especially Excel) and related project/program management applications.
- Self starter with an exemplary sense of ownership.
What We'll Provide You
- Work and learn from great minds by joining a community of inspiring colleagues.
- Put your passion to work in a purposeful organisation dedicated to creating impact.
- Explore new opportunities to learn and grow every day.
- Work 5 days a week in office, and remotely from any country in the world for 30 days a year with unlimited vacation days.
- Access to healthcare benefits and fitness reimbursements for health activities including gym, health club, and training classes.
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