Senior Product Manager – E-commerce and Digital Customer Experience (Hybrid)
Job Fit Check
Base Career helps you apply smarter for this job.
Key skills for this role
About the Role
RONA is seeking a Senior Product Manager to drive the success of its online retail platforms, including e-commerce websites and mobile applications. The role involves defining product strategy, optimizing user experience, and collaborating cross-functionally to enhance customer journey and drive revenue growth.
Key Skills for This Role
Responsibilities
- Define and execute scalable product strategy for core digital experiences (PLP, PDP, Browse) aligned with e commerce and business goals
- Lead end to end development lifecycle including product discovery, requirements gathering, iterative development, and backlog management
- Optimize traffic, conversion, and engagement using web analytics, data layer insights, and A/B testing
- Act as central translator between business requirements and technical execution, aligning marketing, content, operations, and engineering
- Track core e commerce metrics and present performance insights to stakeholders and leadership
- Lead discovery initiatives using interviews, usability testing, and analytics to uncover customer needs
Requirements
- Bachelor's degree in business, marketing, engineering, or related field; MBA or advanced degree preferred
- Minimum of 5 years of product management or product owner experience in the e commerce industry
- Proven track record of successfully launching and managing e commerce products and features
- Strong understanding of e commerce technologies, platforms, and best practices
- Experience with agile development methodologies and user centered design principles
- Analytical mindset with ability to interpret complex data and derive actionable insights
- Excellent communication, collaboration, and stakeholder management skills
- Proficiency in French, spoken and written
Full Job Posting
Our Expectations
- As a Digital Product Manager at RONA, you will play a pivotal role in the Digital Product team in driving the success and shaping the future of our online retail platforms (e commerce websites, mobile applications and internal user tools).
- You will drive product strategy, development, and optimization to enhance the customer journey, increase conversion rates, and drive revenue growth.
Your Role
- Partner with Product Leadership, UX, Engineering and Digital Business teams to define and execute a scalable product strategy for RONA.ca's core digital experiences (including PLP, PDP, and Browse).
- Lead the end to end development lifecycle for core RONA.ca experiences by performing product discovery, requirements gathering, iterative development and backlog management processes.
- Maximize RONA.ca's traffic, conversion, and engagement by leveraging web analytics, data layer insights, and A/B testing.
- Act as the central translator between business requirements and technical execution to align marketing, content, operations, and engineering.
- Evaluate product success by tracking core e commerce metrics, leveraging data and customer feedback to prioritize optimization opportunities.
- Lead discovery initiatives—using interviews, usability testing, and analytics data—to uncover customer and internal team needs.
The qualifications we are looking for
- Bachelor's degree in business, marketing, engineering, or related field; MBA or advanced degree preferred.
- Minimum of 5 years of product management or product owner experience in the e commerce industry.
- Proven track record of successfully launching and managing e commerce products and features that drive business value.
- Strong understanding of e commerce technologies, platforms, and best practices.
- Experience with agile development methodologies, user centered design principles, and data driven decision making.
- Analytical mindset with the ability to interpret complex data and derive actionable insights.
- Excellent communication, collaboration, and stakeholder management skills.
- Passion for e commerce, innovation, and delivering exceptional customer experiences.
Benefits
- A childcare centre that can accommodate up to 78 children
- A cafeteria with a delicious menu prepared by a dedicated chef
- Electric car charging stations
- A fitness centre, sports activities, and showers
- Exclusive employee discounts, plus a 10% discount on store merchandise
- Benefits: retirement savings plan, annual bonuses, student incentive program, etc.
- Career growth opportunities within the company
- An inclusive and safe working environment
- Promotion of work life balance
Hybrid Workplace Policy
- Associates need to have reliable transportation to and from our corporate head office located in Boucherville (Quebec), to come to the office on a regular basis.
- 3 days office / 2 days remote
Apply for this job in 1 click
Skip the repetitive application forms
Install the Base Career Chrome Extension and autofill job applications across major job boards with your profile.
Trusted by over 500,000 job seekers on Base Career
More from this employer
More jobs at RONA
Senior Analyst, Security Operations (SecOps) – Remote – Boucherville
Boucherville, CAN
RONA is looking for a Senior Security Operations Analyst to join its cybersecurity team, responsible for monitoring, analyzing, and responding to security incidents. The role involves managing vulnerability management pr
Category Manager - Lumber
Boucherville, CAN
RONA is seeking a Category Manager for Lumber to manage a strategic product portfolio, including vendor selection, negotiation, and merchandising. Requires 5-8 years of retail experience and 4 years in home improvement.
Analyste, Performance des fournisseurs
Boucherville, CAN
RONA seeks a Supplier Performance Analyst to implement supplier compliance policies, analyze performance data, and identify process improvements. The role requires 3-5 years of supply chain experience and strong analytic
Analyst, Vendor Performance
Boucherville, CAN
RONA is seeking a Vendor Performance Analyst to implement vendor compliance policies, analyze vendor performance, and manage scorecards. The role requires 3-5 years of supply chain experience, strong proficiency in MS Ac
Chef de produit principal – Commerce électronique et expérience client numérique (Hybride)
Boucherville, CAN
RONA recherche un Chef de produit principal pour piloter la stratégie et le développement des plateformes de commerce en ligne et d'expérience client numérique. Le rôle implique la gestion du cycle complet de développeme
Senior Product Manager – E-commerce and Digital Customer Experience (Hybrid)
Boucherville, CAN
RONA is looking for a Senior Product Manager to drive the success of its e-commerce platforms. The role involves product strategy, execution, user experience optimization, and cross-functional collaboration. Requires 5+
Category Coordinator ( Flooring)
Boucherville, CAN
RONA is looking for a Category Coordinator to support the Flooring category by collaborating on product selection, pricing, and promotional planning. The role involves analyzing product performance, coordinating with sup
Chef de produit principal – Commerce électronique et expérience client numérique (Hybride)
Boucherville, CAN
RONA recherche un Chef de produit principal pour piloter la stratégie et le développement des plateformes de commerce en ligne. Vous dirigerez le cycle complet de développement produit, optimiserez l'expérience utilisate
Senior Analyst, Security Operations (SecOps) – Remote – Boucherville
Boucherville, CAN
Category Manager - Lumber
Boucherville, CAN
Analyste, Performance des fournisseurs
Boucherville, CAN
Analyst, Vendor Performance
Boucherville, CAN
Chef de produit principal – Commerce électronique et expérience client numérique (Hybride)
Boucherville, CAN
Senior Product Manager – E-commerce and Digital Customer Experience (Hybrid)
Boucherville, CAN
Category Coordinator ( Flooring)
Boucherville, CAN
Chef de produit principal – Commerce électronique et expérience client numérique (Hybride)
Boucherville, CAN