Analyst, Vendor Performance
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Key skills for this role
About the Role
RONA is seeking a Vendor Performance Analyst to implement vendor compliance policies, analyze vendor performance, and manage scorecards. The role requires 3-5 years of supply chain experience, strong proficiency in MS Access and Excel, and a bachelor's degree in a related field.
Key Skills for This Role
Responsibilities
- Prepare and review vendor scorecards within the vendor management system
- Analyze and process claims and reimbursement requests
- Prepare and submit month end financial reports
- Coordinate with internal and external stakeholders to ensure timely conflict resolution
- Ensure the monitoring and communication of key performance indicators (KPIs), service level agreements (SLAs), and contractual obligations
- Build strong relationships and collaborate with internal and external stakeholders to achieve program objectives
- Actively engage with vendors on open items and provide timely resolution
- Take a proactive approach to improving collaboration and increasing compliance throughout the order lifecycle
- Promote a culture of continuous improvement and innovation by leveraging business intelligence
- Assist in preparing monthly performance reviews for leadership
- Maintain documentation and data in the vendor management system for audit purposes
Requirements
- 3–5 years of relevant experience in supply chain support (sales forecasting, procurement, project delivery)
- Bachelor’s degree (or equivalent) in operations management, logistics, engineering, operations research, or a related field
- Strong proficiency in MS Access and MS Excel
- Solid understanding of procurement principles and processes
- Strong business acumen and communication skills
- Analytical mindset; expertise in solving complex technical problems
- Strong sense of partnership with multiple stakeholders
- Ability to work effectively both independently and as part of a team
Full Job Posting
Our Expectations
- The individual responsible for implementing the vendor compliance policy will also be in charge of various vendor performance analysis functions and identifying opportunities to improve related processes.
- They will act as a subject matter expert, responsible for collecting, entering, reviewing, and analyzing data in order to summarize and report on vendor performance.
- They will also be responsible for promoting alignment among internal stakeholders through open and inclusive communication.
Your Role
- Prepare and review vendor scorecards within the vendor management system
- Analyze and process claims and reimbursement requests
- Prepare and submit month end financial reports
- Coordinate with internal and external stakeholders to ensure timely conflict resolution
- Ensure the monitoring and communication of key performance indicators (KPIs), service level agreements (SLAs), and contractual obligations
- Build strong relationships and collaborate with internal and external stakeholders to achieve program objectives
- Actively engage with vendors on open items and provide timely resolution
- Take a proactive approach to improving collaboration and increasing compliance throughout the order lifecycle
- Promote a culture of continuous improvement and innovation by leveraging business intelligence, adopting and contributing to best practices, new tools, process reengineering, and other efficiency driven initiatives
- Assist in preparing monthly performance reviews for leadership
- Maintain documentation and data in the vendor management system for audit purposes
Qualifications We Are Looking For
- 3–5 years of relevant experience in supply chain support (sales forecasting, procurement, project delivery)
- Bachelor’s degree (or equivalent) in operations management, logistics, engineering, operations research, or a related field
- Strong proficiency in MS Access and MS Excel
- Knowledge of JDA tools (demand, execution, order optimization) is an asset
- Solid understanding of procurement principles and processes
- Strong business acumen and communication skills
- Analytical mindset; expertise in solving complex technical problems
- Strong sense of partnership with multiple stakeholders
- Ability to work effectively both independently and as part of a team
Benefits
- A childcare centre that can accommodate up to 78 children
- A cafeteria with a delicious menu prepared by a dedicated chef, healthy options, as well as FARO Roasting Houses and Tim Hortons coffee stations
- Electric car charging stations
- A fitness centre, sports activities, and showers
- Exclusive employee discounts, plus a 10% discount on store merchandise (at all RONA locations)
- Benefits: retirement savings plan, annual bonuses, student incentive program, etc.
- Career growth opportunities within the company
- An inclusive and safe working environment
- Promotion of work life balance
- An employer that’s involved in the community
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