Senior Operations Analyst, Physical Metals (Gold & Silver)
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Key skills for this role
About the Role
Equiti Group is seeking a Senior Operations Analyst for its Physical Metals (Gold & Silver) unit in Dubai. The role involves managing daily operational processes for physical gold trading, liaising with liquidity providers and refineries, and overseeing reconciliation.
Key Skills for This Role
Responsibilities
- Manage and oversee daily operational processes for the physical gold trading business
- Liaise with liquidity providers, refineries, vault operators, and physical suppliers to ensure smooth operational workflows
- Coordinate and monitor physical bullion delivery processes, including interactions with vaults, refineries, and logistics providers
- Oversee reconciliation for bullion transactions in coordination with Finance and Liquidity providers
- Investigate and resolve operational issues, discrepancies, and client related queries, escalating where necessary
- Act as the primary operational point of contact for all matters relating to the firm’s gold trading activities
- Provide regular reporting and performance analysis on the gold trading unit, including operational metrics and market insights
- Support funding and liquidity management related to bullion transactions
- Ensure the proper functioning of the internal gold trading application, working closely with the technology team to resolve issues and implement enhancements
- Identify opportunities for process improvements, automation, and operational risk mitigation
Requirements
- Bachelor’s degree in Finance, Economics, Business, or related subject
- Experience working with a bullion trader, commodities desk, or physical metals trading operations
- Strong knowledge of local bullion markets, including pricing, fixing, settlement processes, and global supply/demand dynamics
- Practical experience in deal booking, physical supply, settlement processes, and premium discount
- Clear understanding of the physical bullion ecosystem in the UAE and regional markets
- Experience working with refineries, vaults, liquidity providers, and physical metal suppliers
- Strong analytical and reconciliation skills with high attention to detail
Full Job Posting
About Equiti
- Equiti is a pioneering fintech firm and world class provider of multi asset fintech products from liquidity solutions to in house tech hubs to online trading platforms.
- With over 400 global specialists in 9 languages, Equiti provides clients with access to individual, professional, and institutional brokerage services in Europe, the Middle East, and Africa.
- At Equiti, we believe that financial opportunities can unlock potential for everyone, everywhere.
Responsibilities
- Manage and oversee daily operational processes for the physical gold trading business.
- Liaise with liquidity providers, refineries, vault operators, and physical suppliers to ensure smooth operational workflows.
- Coordinate and monitor physical bullion delivery processes, including interactions with vaults, refineries, and logistics providers.
- Oversee reconciliation for bullion transactions in coordination with Finance and Liquidity providers.
- Investigate and resolve operational issues, discrepancies, and client related queries, escalating where necessary.
- Act as the primary operational point of contact for all matters relating to the firm’s gold trading activities.
- Provide regular reporting and performance analysis on the gold trading unit, including operational metrics and market insights.
- Support funding and liquidity management related to bullion transactions.
- Ensure the proper functioning of the internal gold trading application, working closely with the technology team to resolve issues and implement enhancements.
- Identify opportunities for process improvements, automation, and operational risk mitigation.
Skills & Competencies
- Solid understanding of physical bullion trade lifecycle.
- Operational risk awareness.
- Strong analytical and reporting capability.
- Stakeholder management across trading, operations, and external partners.
- Problem solving and escalation management.
- Ability to work in a fast paced commodities trading environment.
Experience Requirements
- Bachelor’s degree in Finance, Economics, Business, or related subject.
- Experience working with a bullion trader, commodities desk, or physical metals trading operations.
- Strong knowledge of local bullion markets, including pricing, fixing, settlement processes, and global supply/demand dynamics.
- Practical experience in deal booking, physical supply, settlement processes, and premium discount.
- Clear understanding of the physical bullion ecosystem in the UAE and regional markets.
- Experience working with refineries, vaults, liquidity providers, and physical metal suppliers.
- Strong analytical and reconciliation skills with high attention to detail.
Perks
- Competitive salary package.
- Performance based bonus.
- Medical insurance coverage for employees and family members.
- Smart working options.
- Employee wellness initiatives.
- Personalized career development.
- Company lunch in the office.
- Regular company events.
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