Senior Officer - Quality of life Affairs ( UAE National Only )
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Key skills for this role
About the Role
Roads and Transport Authority is seeking a Senior Officer for Quality of Life Affairs in Dubai, open to UAE Nationals only. The role involves following up on priority files, compiling KPI inputs, drafting awareness content, and supporting operational correspondence and records workflows.
Key Skills for This Role
Responsibilities
- Follow up on priority Quality of Life files and leadership engagements
- Compile KPI inputs for the Quality of Life plan and prepare periodic reports
- Maintain calendar of higher councils/committees and track recommendations
- Draft internal awareness content and success stories
- Operate departmental correspondence and records workflows
- Prepare presentations on Quality of Life topics and produce meeting materials
- Register and track office directives and coordinate with relevant departments
- Coordinate scheduling and logistics for Director’s meetings
- Follow up on responses to Quality of Life correspondence across sectors
- Support delivery of departmental activities at events
- Maintain KPI trackers and dashboards
- Assemble materials and datasets for specialized studies and benchmarking
Requirements
- Bachelor's degree/Diploma in Business Administration
- 0 1 Years in case of bachelor’s degree (5+ Years in case of Diploma)
- Microsoft Office (Excel /PowerPoint)
- UAE National only
Full Job Posting
Strategy
- Follow up on priority Quality of Life files and leadership engagements, ensuring briefs, materials, and actions are ready per direction and schedule.
- Compile KPI inputs for the Quality of Life plan, validate source updates, and prepare periodic reports for leadership.
- Maintain the calendar of higher councils/committees and track recommendations, and submission deadlines to ensure compliance.
- Draft internal awareness content and success stories supporting Quality of Life objectives across teams.
Operations
- Operate departmental correspondence and records workflows, including letters/costs, response tracking, archiving, and electronic messaging efficiency.
- Prepare presentations on Quality of Life topics and produce meeting materials and record decisions for follow through.
- Register and track office directives and coordinate with relevant departments and issue periodic status updates.
- Coordinate scheduling and logistics for the Director’s meetings with internal and external stakeholders; compile minutes and action trackers.
- Follow up on responses to Quality of Life correspondence across sectors and institutions and escalate delays to owners.
- Support delivery of departmental activities at events; ensure approved formats, routing, and timely transmittals.
- Maintain KPI trackers and dashboards and reconcile data with source owners for Authority submissions.
- Assemble materials and datasets for specialized studies and benchmarking and enforce document control and versioning.
Education
- Bachelor's degree/Diploma in Business Administration
Experience
- 0 1 Years in case of bachelor’s degree (5+ Years in case of Diploma)
Qualification
- Microsoft Office (Excel /PowerPoint)
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