Senior Navitaire Centre of Excellence Specialist
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About the Role
Responsible for administering the Passenger Services System, ensuring high performance, supporting project management, and driving innovation in airline technology.
Key Skills for This Role
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Overview
This role is responsible for developing and executing flyadeal s Passenger Services System and its operational strategy to enable flyadeal to achieve superior innovation and growth across all PSS modules with 100% uptime with accurate and timely resolution of issues.
Key Responsibilities
- Administer and monitor the PSS platform, ensuring high availability and performance
- Perform regular system updates, patches related activities
- Maintain user access, Roles and Permissions in New Skies
- Monitor the performance of all systems ensuring optimal performance and availability
- Support project timelines for the implementation of new products and services including new routes, Interline and Codeshare partners
- Ensure procedures are in place and are strictly adhered to when both planned and unplanned system outages occur.
- Work alongside internal department to ensure supplier SLA s are strictly adhered to
- Ensure that commercial and operations departments are aware of new and innovative technologies and recommend how these can be utilized to the company s competitive advantage.
- Maximize the usage of the overall PSS system aligning with the new business requirements for all stakeholders like Ground Ops, Commercial, CEC, etc
- Support project management processes, develop test cases, and manage user acceptance testing for new and PSS enhancements.
- Maintain a productive, inspiring relationship with the vendors to deliver insightful and innovative digital solutions
- Driving innovation to acquire new PSS products and solutions for business continues.
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