Senior Manager, Research and Strategy | Product Development and Design
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Key skills for this role
About the Role
Qatar Airways is seeking a Senior Manager, Research and Strategy to lead the analytical and strategic core of the Product Development and Design division. You will manage a team of researchers, deliver market intelligence, and support strategic planning.
Key Skills for This Role
Responsibilities
- Lead the delivery of passenger research, market intelligence, and competitive benchmarking programmes
- Synthesise complex, multi source data into clear strategic narratives and decision ready recommendations for senior leadership
- Develop and maintain research frameworks and insight methodologies
- Commission and manage external research agencies and insight partners
- Support the VP in the development and ongoing evolution of the divisional strategy
- Develop and maintain product and experience strategy documents
- Prepare high quality strategic materials, briefing papers, and executive presentations
- Support the evaluation and prioritisation of product initiatives, developing business cases and ROI analyses
- Partner closely with the Manager, Project Strategy and Planning to ensure strategic priorities are accurately translated into project governance
- Lead, coach, and develop a team of researchers and analysts
Requirements
- Bachelor's Degree or equivalent with a minimum of 10 years of experience in research, strategy, insight, or planning
- Proven experience managing a research, strategy, or insight function with a track record of delivering high quality analytical outputs
- Strong analytical and strategic thinking skills
- Experience managing and developing teams
- Excellent written and verbal communication skills
- Experience supporting senior leaders with strategic planning, business case development, and executive level presentations
- Solid commercial fluency, including familiarity with financial modeling, business case development, and ROI analysis
- Strong project management awareness
- Strong cross functional collaboration skills
Full Job Posting
About the Role
- As Senior Manager, Research and Strategy, you will be the analytical and strategic core of the Research and Strategy function within Qatar Airways' Product Development and Design division, reporting to the VP, Strategy and Planning.
- You will lead the delivery of research, insight, and strategic analysis that underpins the division's ability to make informed, commercially sound decisions across its full product portfolio.
Research, Insight and Analysis
- Lead the delivery of passenger research, market intelligence, and competitive benchmarking programmes.
- Synthesise complex, multi source data into clear strategic narratives and decision ready recommendations for senior leadership.
- Develop and maintain research frameworks and insight methodologies that ensure consistency, rigour, and relevance.
- Commission and manage external research agencies and insight partners, ensuring quality, timeliness, and value for money.
Strategic Planning and Support
- Support the VP in the development and ongoing evolution of the divisional strategy.
- Develop and maintain product and experience strategy documents.
- Prepare high quality strategic materials, briefing papers, and executive presentations.
- Support the evaluation and prioritisation of product initiatives, developing business cases and ROI analyses.
PMO Alignment and Strategic Influence
- Partner closely with the Manager, Project Strategy and Planning to ensure strategic priorities are accurately translated into project governance.
- Provide the analytical and strategic input that enables the PMO function to prioritise initiatives with confidence.
- Preview and challenge roadmap progress from a strategic perspective.
- Ensure that research and insight outputs are structured for direct use by the PMO function.
Organisational Development Support
- Support the VP in shaping ways of working improvements and operating model evolution.
- Help build a culture of evidence based decision making across the division.
- Collaborate with the Manager, Project Strategy and Planning on the people and process dimensions of organisational change.
Team Leadership
- Lead, coach, and develop a team of researchers and analysts.
- Build team capability in research methodology, strategic analysis, and structured communication.
- Foster a team culture defined by intellectual curiosity, attention to detail, and commitment to delivering impactful insight.
About You
- Bachelor's Degree or equivalent with a minimum of 10 years of experience in research, strategy, insight, or planning.
- Proven experience managing a research, strategy, or insight function with a track record of delivering high quality analytical outputs.
- Strong analytical and strategic thinking skills.
- Experience managing and developing teams.
- Excellent written and verbal communication skills.
- Experience supporting senior leaders with strategic planning, business case development, and executive level presentations.
- Solid commercial fluency, including familiarity with financial modelling, business case development, and ROI analysis.
- Strong project management awareness.
- Strong cross functional collaboration skills.
- Candidates from management consultancy, consumer insights, research agencies, premium brand environments, or innovation led organisations are strongly encouraged to apply.
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