Senior Manager, Performance Marketing

About Chalhoub Group

Role Purpose

What You'll Be Doing

• Define and execute the FACES growth strategy across acquisition, retention, reactivation, conversion, and loyalty.
• Own commercial targets and initiatives for traffic, conversion, average order value, repeat purchase, and customer lifetime value.
• Lead performance marketing and demand generation across relevant channels.
• Partner with cross-functional teams to optimize the end-to-end customer journey.
• Identify opportunities through data analysis, customer insights, competitive reviews, and test-and-learn approaches.
• Establish experimentation and scale successful initiatives based on measurable results.
• Report growth performance through dashboards and business reviews.
• Manage budgets, agencies, and external partners.
• Build, lead, and develop a high-performing growth team.

What You'll Need to Succeed

• Bachelor's degree in Business, Marketing, E-commerce, or a related field.
• 10+ years of relevant experience in growth, digital commerce, performance marketing, or commercial leadership.
• Experience in pure-play multi-brand e-commerce or an omnichannel multi-brand e-commerce environment.
• A record of measurable growth in retail, beauty, fashion, or another customer-centric sector.
• Knowledge of acquisition channels, lifecycle marketing, retention, and funnel optimization.
• Commercial, analytical, problem-solving, decision-making, communication, and stakeholder management capabilities.
• Experience leading cross-functional teams and influencing senior stakeholders in a matrix environment.

Benefits and Culture

• The Group offers learning and development opportunities, varied assignments, internal mobility, health care, child education contribution, remote and flexible working policies, and employee discounts.