Senior Manager, P&C Process Optimization
Job Fit Check
Base Career helps you apply smarter for this job.
Key skills for this role
About the Role
lululemon seeks a Senior Manager to lead a team of Business Analysts in designing and optimizing P&C processes. The role partners with Centres of Excellence to drive process improvements that enhance business value, employee experience, and operational efficiency.
Key Skills for This Role
Responsibilities
- Lead, coach and develop a team of Business Analysts responsible for facilitating P&C process design and ongoing process optimization.
- Consult with P&C COEs and business process owners to confirm prioritized processes to be designed and/or optimized.
- Develop the P&C process optimization playbook including best practices, standards and tools.
- Seek to drive scalability across P&C processes by harmonizing processes and driving standardization.
- Ensure P&C processes meet compliance, risk and audit requirements across jurisdictions.
- Evaluate emerging technologies (AI, RPA, chatbots) for applicability in HR processes.
- Collaborate with P&C Platforms & Technology teams to implement optimized processes.
- Build strong relationships with COEs and business process owners to influence roadmap.
- Develop and maintain P&C process taxonomy with corresponding business process owners.
- Establish process optimization KPIs to measure efficiency, effectiveness and employee experience impact.
Requirements
- Bachelor's degree in Business, Human Resources, or related field
- 8+ years of experience in HR operations, process improvement or business analysis
- Proven experience leading teams and driving cross functional initiatives
- Strong knowledge of HR processes and systems/platforms (e.g. Workday)
- Experience with process design or process engineering using relevant tools (e.g. Visio, Miro, Lucidchart)
- Familiarity with automation tools (e.g. RPA, workflow automation platforms)
- Excellent communication, facilitation and stakeholder management skills
- Analytical mindset with a focus on data driven decision making
- Change management experience in HR transformation programs or initiatives
- Authorization to work in Canada
Full Job Posting
About This Team
- Reporting to the Senior Director, P&C Strategic Business Operations, this role leads a team of Business Analysts / Process Design Consultants focused on designing and optimizing P&C processes.
- Partners closely with P&C Centres of Excellence (COEs) and other stakeholders to drive process improvements that enhance business value, employee experience and operational efficiency.
Core Responsibilities
- Lead, coach and develop a team of Business Analysts responsible for facilitating P&C process design and ongoing process optimization.
- Foster a culture of continuous improvement, innovation and collaboration.
- Lead the team’s engagement and interaction model with the COE business process owners.
- Consult with P&C COEs and business process owners to confirm prioritized processes to be designed and/or optimized.
- Develop our P&C process optimization playbook that includes best practices, standards and tools.
- Seek to drive scalability across P&C processes – looking for opportunities to harmonize processes, drive standardization, and remove unnecessary variations.
- Ensure that our P&C processes meet compliance, risk and audit requirements across jurisdictions.
- Evaluate emerging technologies (AI, RPA, chatbots) for applicability in HR processes.
- Ensure alignment of process improvements with business objectives and P&C strategic priorities.
- Collaborate with P&C Platforms & Technology teams to implement optimized processes.
- Build strong relationships with COEs & business process owners to help influence roadmap.
- Support implementation through partnership with project delivery & change management teams.
Qualifications
- Bachelor’s degree in Business, Human Resources, or related field; Master’s degree preferred.
- 8+ years of experience in HR operations, process improvement or business analysis.
- Proven experience leading teams and driving cross functional initiatives.
- Strong knowledge of HR processes and systems/platforms (e.g. Workday).
- Strong understanding of P&C functional areas and operating models.
- Experience with process design or process engineering using relevant tools (e.g. Visio, Miro, Lucidchart).
- Familiarity with automation tools (e.g. RPA, workflow automation platforms).
- Excellent communication, facilitation and stakeholder management skills.
- Analytical mindset with a focus on data driven decision making.
- Change management experience in HR transformation programs or initiatives.
- Strong organizational, analytical, facilitation, and executive communication skills.
- Strong leadership skills with the ability to align stakeholders from project team level to executives.
Compensation And Benefits Package
- Typical hiring range: $145,000 $190,300 annually.
- Eligible for competitive annual bonus program.
- Extended health and dental benefits, and mental health plans.
- Paid time off.
- Savings and retirement plan matching.
- Generous employee discount.
- Fitness & yoga classes.
- Parenthood top up.
- Extensive catalog of development course offerings.
- People networks, mentorship programs, and leadership series.
Workplace Arrangement
- Work is performed onsite, minimum 4 days per week.
Apply for this job in 1 click
Skip the repetitive application forms
Install the Base Career Chrome Extension and autofill job applications across major job boards with your profile.
Trusted by over 500,000 job seekers on Base Career
More from this employer
More jobs at lululemon
Senior Product Manager - Omni Channel Fulfillment
Vancouver, CAN
lululemon seeks a Senior Product Manager to own the omni-channel fulfillment product vision and roadmap, including OMS, sourcing, and EDD capabilities. You will lead discovery, delivery, and cross-functional collaboratio
Senior Product Developer
Vancouver, CAN
lululemon is seeking a Senior Product Developer to drive commercialization of best-in-class product. You will manage style BOM initiation, maintain data integrity, mentor team members, and collaborate cross-functionally.
Product Operations Lead | Park Royal
West Vancouver, CAN
lululemon is hiring a Product Operations Lead for its Park Royal store to execute product strategy, manage inventory, and lead back-of-house operations. The role includes supervising inventory shifts, ensuring product av
Manager - Inbound Analytics
Vancouver, CAN
lululemon is seeking a Manager for Inbound Analytics to support the Senior Director of Inbound Logistics in developing technology roadmaps and analytics strategies. You will partner with Product, Technology, and Analytic
Senior Analyst, Business Resilience
Vancouver, CAN
lululemon is seeking a Senior Business Resilience Analyst to lead and support business resilience programs, focusing on geopolitical risks and critical disruptions. The role involves monitoring global events, conducting
Product Manager - Warehouse Management Systems
Brampton, CAN
lululemon seeks a Product Manager to lead the day-to-day execution of mid-scale Supply Chain technical products, focusing on Warehouse Management Systems (WMS). You will define and execute the product backlog, collaborat
Product Manager - Warehouse Management Systems
Vancouver, CAN
lululemon is seeking a Product Manager to lead the day-to-day execution of mid-scale Supply Chain technical products, focusing on Warehouse Management Systems (WMS). The role requires 1-3 years of product management expe
Senior Product Manager - Search & Elevation
Vancouver, CAN
lululemon is seeking a Senior Product Manager to own the vision, strategy, and roadmap for Search and Elevation products on global web and app channels. You will collaborate with Technology, UX, and Operations teams to d
Senior Product Manager - Omni Channel Fulfillment
Vancouver, CAN
Senior Product Developer
Vancouver, CAN
Product Operations Lead | Park Royal
West Vancouver, CAN
Manager - Inbound Analytics
Vancouver, CAN
Senior Analyst, Business Resilience
Vancouver, CAN
Product Manager - Warehouse Management Systems
Brampton, CAN
Product Manager - Warehouse Management Systems
Vancouver, CAN
Senior Product Manager - Search & Elevation
Vancouver, CAN