Senior Manager Loyalty Product
Job Fit Check
Base Career helps you apply smarter for this job.
Key skills for this role
About the Role
Riyadh Air is seeking a Senior Manager Loyalty Product to lead the development and delivery of loyalty products and digital solutions. The role involves defining the product roadmap, translating business strategy into customer-centric products, and collaborating with cross-functional teams.
Key Skills for This Role
Responsibilities
- Lead the development and delivery of Riyadh Air’s loyalty products and digital solutions
- Define the loyalty product roadmap, translating business strategy into customer centric products and services
- Lead the end to end product lifecycle from opportunity identification through launch, optimisation, and continuous improvement
- Identify customer needs through research and market insights
- Develop innovative loyalty propositions and map member journeys
- Deliver scalable digital solutions that enhance engagement across every touchpoint
- Leverage customer insights, performance data, and emerging technologies to drive product innovation
- Oversee product performance, support investment and budget planning, and provide strategic recommendations
Requirements
- Degree qualified
- Minimum of 8 years in loyalty product management within Technology, Hospitality, Aviation, or digital product development
- Strong expertise in loyalty programmes, customer engagement strategies, digital products, and agile delivery
- Ability to translate customer insights into innovative, scalable solutions
- Strategic, commercially aware, and data driven leader with strong stakeholder management skills
Full Job Posting
About the Company
- Riyadh Air (RX), headquartered in the Saudi Capital, is the new national airline that’s shaping the future of flying.
- It seeks to lead the aviation industry by transforming Saudi Arabia into a global aviation and trade hub.
About the Role
- Are you passionate about building innovative loyalty products that create meaningful customer experiences and drive long term engagement?
- In this role, you will lead the development and delivery of Riyadh Air’s loyalty products and digital solutions.
- You will play a key role in defining the loyalty product roadmap, translating business strategy into customer centric products and services.
- Working closely with Loyalty, Innovation & Technology, IT, Digital, Commercial, and external partners, you will lead the end to end product lifecycle.
- Your responsibilities will include identifying customer needs through research and market insights, developing innovative loyalty propositions, mapping member journeys, and delivering scalable digital solutions.
- You will leverage customer insights, performance data, and emerging technologies to drive product innovation.
- You will also oversee product performance, support investment and budget planning, and provide strategic recommendations.
About You
- Degree qualified, you will demonstrate a minimum of 8 years in loyalty product management within Technology, Hospitality, Aviation, or digital product development.
- Strong expertise in loyalty programmes, customer engagement strategies, digital products, and agile delivery.
- Strategic, commercially aware, and data driven leader with strong stakeholder management skills.
Apply for this job in 1 click
Skip the repetitive application forms
Install the Base Career Chrome Extension and autofill job applications across major job boards with your profile.
Trusted by over 500,000 job seekers on Base Career
More from this employer
More jobs at Riyadh Air
Cabin Crew Trainer
الرياض, KSA
Riyadh Air is seeking a dynamic Cabin Crew Trainer to design and deliver training in Safety & Emergency Procedures, Service and Hospitality, and Aviation Medical skills. The role requires at least 3 years of progressive
Senior Officer AOG Desk - Technical Procurement
الرياض, KSA
Riyadh Air seeks a Senior Officer for the AOG Desk to manage urgent aircraft material support operations. The role coordinates AOG material movements, tracks recovery timelines, and collaborates with logistics, supply ch
Manager Digital Sales Content
الرياض, KSA
Riyadh Air seeks a commercially minded content expert to lead digital sales content strategy, planning, and delivery. The role drives revenue and customer engagement through compelling storytelling across digital and sal
Lead Events
الرياض, KSA
Riyadh Air seeks a Lead Events to manage global events portfolio, developing and delivering impactful event strategies. You will plan large-scale international events, manage budgets, and coordinate cross-functional team
Crew Duty Controller
الرياض, KSA
Riyadh Air is seeking a Crew Duty Controller to support worldwide flight and cabin crew operations. The role involves allocating crew resources, ensuring regulatory compliance with FDTL and GACA/IATA/ICAO standards, and
Manager Taxation
الرياض, KSA
Riyadh Air is seeking a Manager Taxation to lead tax planning, compliance, reporting, and audit defense. The role requires a degree in Accounting, Taxation, or related field, 6+ years of experience in direct and internat
Crew Duty Controller
الرياض, KSA
Riyadh Air is seeking an experienced Crew Duty Controller to supervise global crew operations within the Operations Control Center. The role involves managing crew rosters, ensuring regulatory compliance, and leading res
Aviation Security Senior Officer
الرياض, KSA
Riyadh Air is seeking an experienced Aviation Security Senior Officer to implement aviation security measures in line with GACA NCASP, AOSP, and ICAO standards. The role involves monitoring security procedures, conductin
Cabin Crew Trainer
الرياض, KSA
Senior Officer AOG Desk - Technical Procurement
الرياض, KSA
Manager Digital Sales Content
الرياض, KSA
Lead Events
الرياض, KSA
Crew Duty Controller
الرياض, KSA
Manager Taxation
الرياض, KSA
Crew Duty Controller
الرياض, KSA
Aviation Security Senior Officer
الرياض, KSA