Senior Manager, Community Values and Student Conduct - Student Persistence and Accesibility
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Key skills for this role
About the Role
NYU Abu Dhabi seeks a Senior Manager of Community Values and Student Conduct to enhance students' conflict fluency and ethics awareness through educational programming and stakeholder collaboration.
Key Skills for This Role
Responsibilities
- Manage day to day operations of the Community Values and Student Conduct Office
- Respond to reports of non academic student misconduct and adjudicate complex cases
- Develop and facilitate training programs on student conduct processes and community values
- Maintain accurate records within the student case management platform Advocate
- Liaise with NYU's Title IX Office to support students with Title IX related questions
Requirements
- Master's Degree in Higher Education, Conflict Resolution, Student Affairs, Counseling, Social Work, or related fields
- 5+ years working in higher education or related experience
- Experience in student conduct and case management
- Experience developing and delivering experiential training
- Excellent interpersonal and communication skills in English
Full Job Posting
Position Summary
- New York University Abu Dhabi (NYUAD) seeks to appoint a Senior Manager, Community Values and Student Conduct reporting to Senior Dean of Students, NYUAD.
- The Senior Manager supports NYUAD's efforts to enhance students' conflict fluency and ethics awareness through educational programming, stakeholder collaboration, and community engagement.
- This position is responsible for managing and implementing Community Values and Conflict Transformation initiatives that contribute to student learning and development.
Job Responsibilities
- Manage the day to day operations of the Community Values and Student Conduct Office in alignment with the mission and priorities of the Office of Student Experience and the University.
- Support the implementation of departmental goals and strategic priorities, including developing operational plans, processes, and assessment measures.
- Respond promptly to reports of non academic student misconduct from across the University community and adjudicate complex cases.
- Collaborate with campus stakeholders to ensure consistent application of community standards and effective case management practices.
- Strengthen and manage the formal student conduct process at NYUAD, including development, implementation, and revision of conduct procedures.
- Manage communications, inquiries, administrative requests, student conduct checks, and alternative resolution processes.
- Process, investigate, and adjudicate individual student conduct cases in a timely, equitable, and educational manner.
- Partner closely with the Residential Life team to strengthen residential conduct policies and adjudication procedures.
- Work closely with counterparts across the NYU global network to support review and implementation of student conduct policies.
- Develop and facilitate in person and online training programs for students, faculty, staff, and other stakeholders.
- Manage the delivery of educational sanction programs, workshops, and intervention initiatives.
- Coordinate and enhance student development programming across the student experience lifecycle.
Qualifications
- Required Education: Master's Degree in Higher Education, Conflict Resolution, Student Affairs, Counseling, Social Work, or related fields.
- Required Experience: 5+ years working in higher education or related experience; experience in student conduct and case management; experience developing and delivering experiential training.
- Must have proficient knowledge and understanding of student due process and FERPA.
- Excellent interpersonal skills, capacity to work collegially, demonstrated skills for managing conflict, ability to prioritize and handle multiple projects.
- Excellent presentation, written and oral communication skills in English.
- Ability and willingness to work some evening/weekend hours.
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