Senior Manager, Commercial Client Lifecycle Fraud Strategy
Job Fit Check
Base Career helps you apply smarter for this job.
Key skills for this role
About the Role
RBC seeks a fraud leader to build and operationalize fraud controls across commercial banking access channels. You will design, execute, and optimize fraud controls, analyze fraud events, and support transformation initiatives involving digital trust and behavioral analytics.
Key Skills for This Role
Responsibilities
- Support fraud strategy execution across commercial onboarding, cheque ecosystems, and client lifecycle activities
- Develop and optimize fraud controls related to fraudulent enrollments and ongoing client eligibility
- Analyze fraud events, onboarding trends, client behaviors, and operational metrics to identify emerging threats and optimization opportunities
- Support fraud mitigation initiatives involving first party fraud, mule businesses, synthetic entities, and lifecycle abuse
- Partner with Commercial Channels Fraud and Payments Fraud teams to support integrated enterprise fraud intelligence
- Support implementation of fraud technologies, analytics platforms, and control modernization initiatives
- Prepare fraud reporting, analytics, executive updates, and control performance insights
- Coordinate with onboarding, operations, trade, product, risk, fraud, cybersecurity, and technology teams on fraud mitigation initiatives
- Conduct data analysis to support business cases for technology or FTE investment
- Lead day to day engagement with fraud technology vendors and partners
Requirements
- 5+ years of demonstrable experience in fraud management, onboarding/KYC, financial crimes, commercial banking risk or operational risk
- Deep understanding of the Commercial client lifecycle, from onboarding to enrollment of products, to de market
- Proven expertise in commercial banking client onboarding, account opening, product enrollment workflows, and associated fraud risks
- Hands on experience designing, implementing, and monitoring risk controls, investigations, analytics programs, and onboarding review processes
- Advanced Excel proficiency for fraud analytics, trend analysis, reporting, and data interpretation
- Excellent written and verbal communication skills with demonstrated ability to influence stakeholders at senior management levels
Full Job Posting
Opportunity
- Seeking a fraud leader to build and operationalize modern fraud controls across commercial banking access channels.
- Opportunity to work on high impact fraud transformation initiatives involving digital trust, behavioral analytics, authentication modernization, and cross channel fraud detection.
What will you do?
- Support fraud strategy execution across commercial onboarding, cheque ecosystems, and client lifecycle activities.
- Develop and optimize fraud controls related to fraudulent enrollments and ongoing client eligibility.
- Analyze fraud events, onboarding trends, client behaviors, and operational metrics.
- Support fraud mitigation initiatives involving first party fraud, mule businesses, synthetic entities, and lifecycle abuse.
- Partner with Commercial Channels Fraud and Payments Fraud teams.
- Support implementation of fraud technologies, analytics platforms, and control modernization initiatives.
- Prepare fraud reporting, analytics, executive updates, and control performance insights.
- Coordinate with onboarding, operations, trade, product, risk, fraud, cybersecurity, and technology teams.
- Conduct data analysis to support business cases for technology or FTE investment.
- Lead day to day engagement with fraud technology vendors and partners.
Must haves
- Deep understanding of the Commercial client lifecycle.
- 5+ years of demonstrable experience in fraud management, onboarding/KYC, financial crimes, commercial banking risk or operational risk.
- Proven expertise in commercial banking client onboarding, account opening, product enrollment workflows, and associated fraud risks.
- Hands on experience designing, implementing, and monitoring risk controls, investigations, analytics programs, and onboarding review processes.
- Advanced Excel proficiency for fraud analytics, trend analysis, reporting, and data interpretation.
- Proven track record managing multiple concurrent initiatives.
- Excellent written and verbal communication skills with demonstrated ability to influence stakeholders at senior management levels.
Nice to have
- Experience with behavioral analytics, authentication technologies, or fraud monitoring platforms.
- Knowledge of commercial payment ecosystems and payment fraud typologies.
- Familiarity with data tools (SQL, Python, SAS, Power BI, Tableau, Alteryx, or equivalent).
- Familiarity with API security or host to host banking integrations.
- Exposure to AI/ML fraud detection or fraud intelligence programs.
- Project management or consulting experience.
- Vendor Management Experience.
What's in it for you?
- A comprehensive Total Rewards Program.
- Ability to make a difference and lasting impact.
- Opportunity to take on progressively greater accountabilities.
- Leaders who support your development.
Additional Job Details
- Address: RBC WATERPARK PLACE, 88 QUEENS QUAY W:TORONTO
- City: Toronto
- Country: Canada
- Work hours/week: 37.5
- Employment Type: Full time
- Platform: PERSONAL & COMMERCIAL BANKING
- Job Type: Regular
- Pay Type: Salaried
Apply for this job in 1 click
Skip the repetitive application forms
Install the Base Career Chrome Extension and autofill job applications across major job boards with your profile.
Trusted by over 500,000 job seekers on Base Career
More from this employer
More jobs at RBC
Senior Manager Digital Product Design – Design Systems
Toronto, CAN
RBC is hiring a Senior Manager Digital Product Design to lead the Design System team. You will provide product design direction for a mobile native design system, empower a team, and collaborate with cross-functional par
Manager, Product Control
Toronto, CAN
RBC is seeking a Manager, Product Control to provide quality support to various banking platforms by performing daily mark-to-market valuation, P&L reporting, and reconciliation. The role requires 2+ years of Product Con
Senior Manager, Business Information Management and Business Intelligence
Toronto, CAN
RBC seeks a Senior Manager to lead a team of data and BI professionals, overseeing end-to-end data pipeline and reporting solutions for Regional Banking. The role requires expertise in ETL, big data, and team leadership
Senior Manager, Brand Identity
Toronto, CAN
RBC seeks a Senior Manager, Brand Identity to lead the development and execution of the company's visual identity, ensuring consistent brand messaging across all channels. This creative and strategic role involves archit
Principal AI Engineer, Agentic Models and Data Platforms
Calgary, CAN
RBC is seeking a Principal AI Engineer to drive the development of scalable data pipelines and agentic AI systems on enterprise hybrid multi-cloud platforms. The role involves architecting RAG solutions, building evaluat
Senior IAM Systems Support Analyst (Global security)
Calgary, CAN
RBC is seeking a Senior IAM Systems Support Analyst to provide technical support, troubleshooting, and operational management of Identity Access and Authorization services. The role involves supporting identity provision
Analyst, Source Data & Document Traceability- EN
Montreal, CAN
RBC seeks an Analyst for Source Data & Document Traceability to participate in Transaction Testing by requesting and validating source documents. The role involves maintaining the SDDT Directory, collaborating with stake
Director, AI Business Enablement
Toronto, CAN
RBC seeks a Director for AI Business Enablement to drive AI transformation opportunities within a Line of Business. You will engage VP/SVP-level stakeholders, develop AI solution concepts, and partner with technical team
Senior Manager Digital Product Design – Design Systems
Toronto, CAN
Manager, Product Control
Toronto, CAN
Senior Manager, Business Information Management and Business Intelligence
Toronto, CAN
Senior Manager, Brand Identity
Toronto, CAN
Principal AI Engineer, Agentic Models and Data Platforms
Calgary, CAN
Senior IAM Systems Support Analyst (Global security)
Calgary, CAN
Analyst, Source Data & Document Traceability- EN
Montreal, CAN
Director, AI Business Enablement
Toronto, CAN