Senior Makeup Consultant - Yves Saint Laurent, Dubai Mall
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Key skills for this role
About the Role
Chalhoub Group seeks a Senior Makeup Consultant for Yves Saint Laurent at Dubai Mall to deliver personalized beauty consultations and drive sales. The role requires proven makeup artistry expertise, strong product knowledge, and a commitment to luxury customer service standards.
Key Skills for This Role
Responsibilities
- Build and maintain guest experience standards to build strong loyalty
- Address customers' queries about products, prices, availability, product uses, and services
- Communicate with customers to assess their needs and provide assistance
- Advise customers on product ranges best suited to their needs
- Demonstrate usage and benefits of various brands and products
- Generate sales and achieve line and sales targets using makeup knowledge
- Track sell out targets at store level and generate daily sales reports
- Ensure merchandising levels in the store are met as per brand guidelines
- Ensure in store stock replenishment in appropriate shelves/counters at appropriate times
- Report stock shortages using the stock order form
- Ensure stock receipt as per set procedures
Requirements
- Proven expertise in makeup artistry with strong knowledge of complexion, eye, and lip techniques across diverse skin tones and face shapes
- Demonstrated ability to deliver personalized makeup consultations, application services, and product recommendations
- Strong knowledge of current beauty trends, luxury retail standards, and premium customer service
- Fluent English communication skills (spoken)
Full Job Posting
Company Overview
- Chalhoub Group has been a partner and creator of luxury experiences in the Middle East for over seven decades.
- The Group curates a portfolio of over 10 owned brands and distributes over 400 international names across luxury fashion, beauty, jewellery, watches, eyewear, and art de vivre.
- Chalhoub Group delivers omnichannel experiences across more than 950 stores, online platforms, and mobile apps.
- The Group fosters a people at heart culture and has earned Great Place to Work® certification in several markets.
What You'll Be Doing
- Build and maintain guest experience standards to build strong loyalty.
- Address customers' queries about products, prices, availability, product uses, and services.
- Communicate with customers to assess their needs and provide assistance.
- Advise customers on product ranges best suited to their needs.
- Demonstrate usage and benefits of various brands and products.
- Generate sales while achieving line and sales targets using makeup knowledge.
- Track sell out targets at store level and generate daily sales reports.
- Participate in achieving incentives.
- Track post launch sales at store level.
- Ensure merchandising levels in the store are met as per brand guidelines.
- Ensure in store stock replenishment in appropriate shelves/counters at appropriate times.
- Report stock shortages using the stock order form and ensure stock receipt as per set procedures.
What You'll Need To Succeed
- Proven expertise in makeup artistry with strong knowledge of complexion, eye, and lip techniques across diverse skin tones and face shapes.
- Demonstrated ability to deliver personalized makeup consultations, application services, and product recommendations.
- Strong knowledge of current beauty trends, luxury retail standards, and premium customer service.
- Fluent English communication skills (spoken); additional languages are an advantage.
What We Can Offer You
- Enriching experiences, learning and development opportunities, and exposure to different assignments.
- Competitive benefits package including health care, child education contribution, remote and flexible working policies, and exclusive employee discounts.
Application Process
- Assessments and interviews should be completed independently without assistance from generative AI tools.
- Chalhoub Group is committed to inclusion and diversity and welcomes all applicants.
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