Makeup Consultant - Yves Saint Laurent, The Grove
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Key skills for this role
About the Role
Chalhoub Group is seeking a Beauty Consultant for Yves Saint Laurent at The Grove, Abu Dhabi, to deliver outstanding customer service, use sales techniques and product knowledge to reach targets, and maintain counter cleanliness and stock replenishment.
Key Skills for This Role
Responsibilities
- Build and maintain guest experience standards in order to build strong loyalty
- Address customers' queries about products, prices, availability, product uses, and services
- Communicate with customers to assess their needs, provide assistance in satisfying those needs and meeting or surpassing customers expectations
- Advise customers on product ranges best suited to their needs
- Demonstrate usage and benefits of various brands and products
- Generate sales, while achieving line and sales targets, using make up knowledge
- Sell out target tracking at store level
- Generate daily sales reports
- Participate in achieving incentives
- Track post launch sales at store level
- Ensure merchandising levels in the store are met as per the brand guidelines
- Ensure in store stock replenishment in the appropriate shelves/counters, at appropriate times
Requirements
- Proven expertise in makeup artistry, with strong knowledge of complexion, eye, and lip techniques across diverse skin tones and face shapes
- Demonstrated ability to deliver personalized makeup consultations, application services, and product recommendations
- Strong knowledge of current beauty trends, luxury retail standards, and premium customer service
- Fluent English communication skills (spoken); additional languages are an advantage
Full Job Posting
Role Overview
- Our Beauty Consultant is responsible for delivering outstanding customer service to all customers and to use appropriate sales techniques and product knowledge to reach sales targets.
- Our Beauty Consultant is accountable for counter cleanliness, stock replenishment, handling new launches, promotion of products and merchandising.
- Our Consultant is also required to maintain high levels of standards in terms of grooming.
What You'll Be Doing
- Build and maintain guest experience standards in order to build strong loyalty.
- Address customers' queries about products, prices, availability, product uses, and services.
- Communicate with customers to assess their needs, provide assistance in satisfying those needs and meeting or surpassing customers expectations.
- Advise customers on product ranges best suited to their needs.
- Demonstrate usage and benefits of various brands and products.
- Generate sales, while achieving line and sales targets, using make up knowledge.
- Sell out target tracking at store level.
- Generate daily sales reports.
- Participate in achieving incentives.
- Track post launch sales at store level.
- Ensure merchandising levels in the store are met as per the brand guidelines.
- Ensure in store stock replenishment in the appropriate shelves/counters, at appropriate times.
What You'll Need To Succeed
- Proven expertise in makeup artistry, with strong knowledge of complexion, eye, and lip techniques across diverse skin tones and face shapes.
- Demonstrated ability to deliver personalized makeup consultations, application services, and product recommendations that enhance the client experience.
- Strong knowledge of current beauty trends, luxury retail standards, and premium customer service.
- Fluent English communication skills (spoken); additional languages are an advantage.
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