Senior IT Systems Administrator

Five or more years of relevant experience in corporate IT support, systems administration or IT operations.

Hands-on experience administering macOS endpoints in a corporate environment, with strong experience in Jamf or a comparable MDM platform.

Experience administering Okta or another enterprise identity provider.

Experience supporting business applications such as Google Workspace, Microsoft 365, Notion, Linear, Slack and Zoom.

Experience managing employee onboarding, offboarding, access provisioning and hardware lifecycles.

Experience working through an IT service-management or ticketing system against defined service levels.

Strong troubleshooting and analytical skills, and the ability to manage several competing requests and projects while meeting deadlines.

Strong written and verbal communication skills, including explaining technical concepts to non-technical employees.

Experience working in a distributed, high-growth or startup technology environment.

Experience supporting office networks, conference-room technology and workplace IT systems.

Experience managing vendors, managed-service providers and international hardware logistics.

Familiarity with SOC 2, ISO 27001 or comparable security and compliance environments.

Experience automating IT workflows through scripting, APIs or workflow-automation tools.

Relevant Jamf, Okta, Apple, ITIL or CompTIA certification.

You take ownership of problems and remain accountable until they are resolved.

You enjoy combining hands-on employee support with systems and process improvement.

You can establish structure and priorities in a fast-changing environment.

You communicate proactively and build trust with employees, partners and vendors.

You apply sound judgement when handling access, employee information and security-sensitive issues.

You look beyond the immediate request to identify root causes and scalable solutions.

You work effectively both independently and as part of a distributed team.

This role carries a total potential annual earnings (OTE) of $135,000–$148,000, comprising a base salary of $135,000 and variable pay of up to $13,500, plus equity. This range doesn't include additional benefits. Salary may be adjusted based on business needs. Final offer may vary based on skills, experience, location, and other compensation components.

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