Senior IT Quality Assurance Specialist
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Key skills for this role
Role Overview
Responsible for performing advanced quality assurance activities across the hospital's IT systems, applications, and digital services.
The role ensures that software applications and IT services meet predefined quality standards, support clinical excellence, and comply with Saudi healthcare regulatory requirements.
This position plays a crucial role in minimizing system failures, improving patient safety through technology, and supporting the hospital's accreditation readiness.
Key Skills for This Role
Full Job Posting
About the Role
Responsible for performing advanced quality assurance activities across the hospital's IT systems, applications, and digital services.
The role ensures that software applications and IT services meet predefined quality standards, support clinical excellence, and comply with Saudi healthcare regulatory requirements.
This position plays a crucial role in minimizing system failures, improving patient safety through technology, and supporting the hospital's accreditation readiness.
Key Responsibilities
- Ensure work is performed based on approved policies, processes, procedures, and instructions.
- Identify opportunities for continuous improvement of systems, processes, and practices.
- Ensure day-to-day activities are properly performed in line with policies and procedures.
- Follow-up on escalated cases/issues of subordinates to ensure they are closed efficiently and in a timely manner.
- Align IT DevOps strategies with MOH eHealth initiatives, Vision 2030 digital healthcare goals, and CBAHI/JCI accreditation requirements.
- Ensure operational excellence in IT systems to enhance hospital performance, patient safety, and service availability.
- Implement IT quality assurance frameworks, policies, and procedures across all IT services.
- Conduct functional, integration, regression, and user acceptance testing (UAT) for all hospital IT systems.
- Prepare and maintain detailed test plans, test scripts, and defect reports.
- Validate new releases, patches, and system upgrades before deployment.
- Ensure IT systems adhere to MOH, CBAHI, and JCI accreditation requirements.
- Assist in preparing documentation and evidence for internal audits and external regulatory inspections.
Additional Information
The role is based in Saudi Arabia.
Requirements
- Experience in IT quality assurance and software testing
- Knowledge of healthcare regulatory requirements and quality standards
- Ability to conduct functional, integration, regression, and user acceptance testing (UAT)
- Experience in preparing and maintaining test plans, test scripts, and defect reports
- Ability to validate new releases, patches, and system upgrades before deployment
- Familiarity with MOH, CBAHI, and JCI accreditation requirements
- Experience in root cause analysis (RCA) of IT incidents and system failures
- Ability to recommend corrective actions to address recurring system issues and service disruptions
- Knowledge of IT KPIs and quality reports required for accreditation bodies
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