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indeed

Senior Hostess

APRONS AND HAMMERS
Dubai, UAE
Full-time
Senior
Onsite
AED 2,340/month
Discovered 1 weeks ago
Customer serviceGuest greeting and seatingTable rotation managementReservations managementMenu knowledgeComplaint resolution
Free

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Key skills for this role

Customer serviceGuest greeting and seatingTable rotation management
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Role overview

APRONS AND HAMMERS is looking for a Senior Hostess to be the first point of contact for restaurant guests.

The role involves greeting guests, managing seating and shifts, and supporting the guest experience.

Hostess responsibilities

  • Greet guests, manage waiting lists, provide menus, and answer initial questions.
  • Seat guests at tables or waiting areas and assign preferred tables while maintaining effective table rotation.
  • Engage with guests, respond to complaints, and help resolve service issues.
  • Answer phone calls, take reservations, and respond to guest questions.
  • Maintain menu knowledge, assist with other restaurant positions as needed, and provide great customer service.

Hostess requirements

  • Provide top-notch customer service in a fast-paced environment.
  • Maintain a positive attitude and work well under pressure with restaurant staff.
  • Perform high-quality work without supervision.
  • Stand for long periods and follow instructions, asking questions for clarification when needed.
  • Handle money accurately and operate a point-of-sale system.
  • Nightlife experience is a plus.

Compensation

  • Pay is listed as AED 2,340.49 to AED 7,133.75 per month.

Work location

  • The work location is in person.

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