Senior Engineer – AMI Application
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Key skills for this role
About the Role
Swan Global WLL seeks a Senior Engineer – AMI Application in Doha to develop, support, and optimize AMI software applications. Requires 9+ years of application engineering experience, bachelor's degree in Software Engineering or IT, and certifications in AMI/MDM/HES platform administration and ITIL.
Key Skills for This Role
Responsibilities
- Develops, configures, supports, and maintains AMI software applications and related interfaces
- Troubleshoots and resolves complex technical issues related to AMI applications
- Coordinates with internal teams and vendors to ensure proper configuration and deployment of AMI software
- Optimizes application performance, reliability, and system integration
- Supports system upgrades, patches, and enhancements
- Provides technical support, documentation, and training to system users
- Reviews application logs, performance indicators, and incident reports
- Ensures compliance with application security, governance, and IT standards
- Supports junior engineers and operational staff with technical guidance
- Performs other assignments as directed by management
Requirements
- Bachelor’s degree in Software Engineering, IT, or a related discipline
- Minimum 9 years of relevant experience in application engineering or similar roles
- Certified in AMI/MDM/HES platform administration (Siemens or equivalent)
- IT service management certification (ITIL or equivalent)
- Database or system integration technologies certification (Oracle, API/middleware, or equivalent)
- Strong knowledge of APIs, middleware, SOA/ESB integrations
- Experience in application development, configuration, and troubleshooting
- Excellent communication and end user support skills
- Written and Spoken English is essential
- Arabic is preferred
Full Job Posting
JOB PURPOSE
- The role holder is responsible for development, support, integration, and optimization of AMI software applications.
- The role ensures stability, performance, and effective utilization of AMI applications to support operational and business objectives.
CORE RESPONSIBILITIES
- Develops, configures, supports, and maintains AMI software applications and related interfaces.
- Troubleshoots and resolves complex technical issues related to AMI applications.
- Coordinates with internal teams and vendors to ensure proper configuration and deployment of AMI software.
- Optimizes application performance, reliability, and system integration.
- Supports system upgrades, patches, and enhancements.
- Provides technical support, documentation, and training to system users.
- Reviews application logs, performance indicators, and incident reports.
- Ensures compliance with application security, governance, and IT standards.
- Supports junior engineers and operational staff with technical guidance.
- Performs other assignments as directed by management.
EDUCATION, EXPERIENCE & SKILLS
- Bachelor’s degree in Software Engineering, IT, or a related discipline.
- Minimum 9 years of relevant experience in application engineering or similar roles.
- Certified in AMI/MDM/HES platform administration (Siemens or equivalent).
- IT service management (ITIL or equivalent).
- Database or system integration technologies (Oracle, API/middleware, or equivalent).
- Strong knowledge of APIs, middleware, SOA/ESB integrations.
- Experience in application development, configuration, and troubleshooting.
- Excellent communication and end user support skills.
- Written and Spoken English is essential; Arabic is preferred.
WORKING CONDITIONS
- Office based role with coordination across technical and operational teams.
- Work Location: In person.
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