Senior CRO Manager
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Key skills for this role
Role Overview
Senior CRO Manager responsible for on-site conversion rate optimization at a high-traffic DTC e-commerce brand.
The role owns the experimentation roadmap, UX and merchandising direction, purchase-journey design, optimization backlog, and commercial outcomes.
This is a senior individual-contributor role with no direct reports and reports to the VP Digital Experience and Conversion.
Key Skills for This Role
Full Job Posting
Role Overview
Senior CRO Manager responsible for on-site conversion rate optimization at a high-traffic DTC e-commerce brand.
The role owns the experimentation roadmap, UX and merchandising direction, purchase-journey design, optimization backlog, and commercial outcomes.
This is a senior individual-contributor role with no direct reports and reports to the VP Digital Experience and Conversion.
Core Problems and Scope
- Grow conversion by deciding what to test, in what order, and how to improve Revenue Per Visitor.
- Evaluate pricing presentation, comparisons, bundles, upsells, promotional messaging, trust signals, and risk reversal using evidence.
- Build the hypothesis pipeline, testing standards, and prioritization system for conversion improvement.
First-Year Priorities
- Build the prioritized optimization backlog and the logic used to rank it.
- Run the experimentation roadmap from hypothesis through experiment design, implementation, QA, launch, analysis, and validation.
- Rebuild the mobile purchase journey around viewport priority, information hierarchy, and progressive disclosure.
- Set testing standards for Design and Development and connect paid-media performance with on-site behavior.
Required Experience and Skills
- At least 5 years of hands-on CRO and e-commerce analytics experience in high-traffic environments with measurable revenue impact.
- Advanced GA4 and behavioral analytics experience using tools such as Hotjar, FullStory, or Clarity.
- End-to-end A/B and multivariate testing experience with Optimizely, VWO, or Convert and statistical rigor.
- Strong visual and UI judgment, mobile-first CRO expertise, and premium DTC merchandising sense.
- Experience with BI tools such as Looker or Tableau and advanced AI use across CRO research and hypothesis development.
- Strong ownership and communication skills for concurrent initiatives and senior leadership presentations.
Good-to-Have Experience
- Experience with high-consideration DTC brands, particularly sleep, wellness, or comfort products.
- Experience with Shopify or Shopify Plus.
- Working knowledge of SQL, Google Tag Manager, HTML, CSS, JavaScript, advanced segmentation, customer lifetime value analysis, predictive modeling, or paid media analytics.
Compensation
- Compensation is up to AED 37,000 per month tax-free, plus a monthly performance bonus of up to 25% of base salary.
- The package includes an annual salary review, return flight allowance, parking allowance, and other benefits.
Workplace
- The role is based on-site in Dubai, UAE, with relocation assistance and visa support.
- The work environment is an AI-first office in Dubai Internet City.
Benefits and Support
- Benefits include worldwide health coverage, life and personal accident insurance, annual leave, UAE public holidays, and end-of-service gratuity.
- International hires receive UAE work visa sponsorship, flights, airport transfers, and temporary hotel accommodation.
- The role includes an annual learning budget and access to an AI-native tool stack.
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