Executive Personal Assistant
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Key skills for this role
Role Overview
Puffy is hiring a Personal Assistant to own the CEO's personal operations end to end.
The role covers experience curation, research and sourcing, provider network development, proactive calendar management, and task execution.
The position reports directly to the CEO and is intended to keep personal operations running with minimal supervision.
Key Skills for This Role
Full Job Posting
Role Overview
Puffy is hiring a Personal Assistant to own the CEO's personal operations end to end.
The role covers experience curation, research and sourcing, provider network development, proactive calendar management, and task execution.
The position reports directly to the CEO and is intended to keep personal operations running with minimal supervision.
Compensation
- Total annual package is up to USD 72,600 plus comprehensive benefits.
- The package includes base salary and a monthly performance bonus of up to 10% of base salary.
- Annual salary reviews take place every January.
Location and Flexibility
- The role is remote and global, with meaningful time zone overlap required.
- Work may be performed from a home office, coworking space, or the Dubai headquarters.
- Relocation, visa support, and tax benefits are available if the employee chooses the Dubai headquarters.
Personal Operations Ownership
- Research, compare, and shortlist products, services, providers, and solutions.
- Build and manage relationships with elite service providers.
- Anticipate needs and surface opportunities before they are explicitly requested.
- Own every task from inception to completion and troubleshoot obstacles independently.
- Manage the personal calendar strategically and anticipate unarticulated needs.
First-Year Priorities
- Build a vetted provider network across lifestyle, wellness, automotive, and home services.
- Develop research and shortlisting methods that produce actionable options.
- Secure reservations and coordinate access to exclusive events.
- Design personalized experiences aligned with the CEO's standards.
- Shape executive operations that free the CEO's attention for scaling the business.
Company Context
Puffy is described as a market-leading, nine-figure direct-to-consumer brand and a Top 5 US mattress brand with more than USD 1 billion in sales.
The company has used an AI-first approach since December 2023 and supports high-velocity execution.
Required Qualifications
- Two to three years of experience in concierge services, lifestyle management, hospitality, or an executive or personal assistant role focused on exceptional execution.
- Proven ability to research, identify, and vet high-quality providers, products, and solutions.
- Resourceful problem-solving ability and a demonstrated capacity to overcome obstacles independently.
- Exceptional communication skills suitable for representing a CEO with premium service providers.
- Meticulous attention to detail with reliable follow-up and execution.
- Strong network-building skills and comfort working with luxury and high-end service environments.
- Tech-savvy with proficiency in G-Suite and the ability to learn new systems quickly.
- Availability for occasional evening and weekend coordination.
Preferred Qualifications
- Fluency in Russian or Armenian alongside English is strongly preferred for local coordination.
- An established network of trusted premium service providers is advantageous.
- Experience with Asana or project management tools is advantageous.
- A background in luxury hospitality, lifestyle management, or family office environments is advantageous.
Benefits and Environment
- Benefits include comprehensive medical, dental, and vision insurance based on country of hire.
- The role offers generous paid time off and public holidays.
- The company provides access to an AI-native tool stack and learning and development opportunities.
- Employees collaborate internationally across more than 16 nationalities.
- Eligible employees may be considered for the Leaders Club and other recognition programs.
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