Senior Commercial Director KSA
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Key skills for this role
About the Role
Hilton seeks a Senior Commercial Director for KSA, Bahrain, and Kuwait to shape and execute long-term commercial strategy, focusing on growth in Saudi Arabia. The role leads Sales, Marketing, Distribution, and Revenue functions, requiring experience in high-growth markets and strong leadership skills.
Key Skills for This Role
Responsibilities
- Develop long term regional commercial strategy and business cases
- Lead, coach, and develop the Commercial Director for near term tactical execution
- Support new hotel openings from a commercial perspective
- Drive integrated commercial action across functions to maximize RevPAR and market share
- Build and maintain a high performing talent pipeline
- Develop strong relationships across senior leadership to enable alignment and collaboration
Requirements
- Demonstrated experience operating at a regional level with responsibility for a portfolio of no fewer than 20 hotels
- Proven track record in high growth markets
- Experience in Revenue Management, Sales & Marketing
- Strong relationship building and communication skills
- Experience in change management and organizational design
Full Job Posting
Job Description
- The Senior Commercial Director for KSA, Bahrain, and Kuwait is responsible for shaping and executing a long‑term (3–5 year) commercial strategy with a strong focus on accelerating growth in the Kingdom of Saudi Arabia—one of Hilton’s most strategically important markets, expected to exceed 100 hotel
- This role leads the development of the value proposition and investment cases required to unlock this growth, ensuring the right commercial foundations are established across Sales, Marketing, Distribution, and Revenue functions.
- The appointee will assess organizational design needs, budget requirements, talent capabilities, and performance enablers needed for sustained market leadership.
- The Senior Commercial Director is accountable for delivering top‑tier commercial performance across the three markets and driving market share growth.
- The role includes hiring, developing, and mentoring high‑potential talent, ensuring alignment with Hilton’s strategic priorities while fostering a culture that reflects Hilton’s values.
- A critical success factor is the ability to build strong, influential partnerships with senior commercial leaders, regional and brand teams, GMs, ownership groups, and cross‑functional stakeholders.
Responsibilities
- Partner with the VP Commercial Services and Commercial Director MEA to develop long‑term regional strategy, business cases, and stakeholder alignment.
- Serve as the commercial business partner to the VP Operations for KSA, Bahrain, and Kuwait.
- Lead, coach, and develop the Commercial Director, enabling them to own near‑term tactical execution.
- Support new hotel openings from a commercial perspective, leveraging Hilton’s full commercial engine (RMCC, HWS, shared sales offices, Marketing, F&B, HRCC).
- Translate organizational goals into clear performance standards for the Commercial Services team.
- Develop medium‑ and long‑term commercial strategies to drive sustained, above‑market revenue performance across all three markets.
- Clearly communicate strategic priorities, progress, and results to internal and external stakeholders.
- Gain senior‑level alignment and sponsorship for key initiatives required to deliver strategic outcomes.
- Lead strategic planning within the Commercial Services team to advance enterprise goals and ensure consistent communication.
- Lead negotiations with third‑party partners and suppliers as required.
- Collaborate cross‑functionally with Revenue, Sales, F&B, Marketing, eCommerce, and Finance teams, as well as commercial leadership across MEA and EMEA.
- Ensure all commercial initiatives are effectively planned, resourced, and executed.
Qualifications
- Demonstrated experience operating at a regional level with responsibility for a portfolio of no fewer than 20 hotels, including oversight of commercial performance, stakeholder engagement, and strategic execution across multiple countries.
- Proven track record in high‑growth markets, ideally with exposure to environments experiencing 4x+ growth rates, where rapid scaling, agility, and commercial innovation are essential.
- Strong relationship building skills
- Ability to effectively plan and proactively communicate/manage expectations with stakeholders that may include both internal and external partners (project sponsors/ senior leadership team)
- Experience in working in a matrix organization
- Experience in Revenue Management, Sales & Marketing
- Presents clear and logical arguments and decision based on factual data.
- Quick and accurate when evaluating complex written and numerical information.
- Develops constructive relationships at all levels within the organization.
- Demonstrates leadership and effectively motivates teams, helps others when needed.
- Maintains effectiveness in situations of disappointment or high pressure.
- Adapts willingly to change.
Benefits
- Incredible travel perks – Enjoy 110 nights of deeply discounted travel, with room rates as low as $40 USD/night at our world class hotels through our Go Hilton travel program
- Paid parental leave – Because family matters. We offer paid leave for eligible Team Members, including partners and adoptive parents
- Crisis concierge – In times of loss, our Crisis Concierge offers a single, compassionate point of contact for both practical support and emotional care
- Mental health resources – Your wellbeing comes first. Through our Care for All hub, we provide resources to help our Team Members to care for themselves and their loved ones. In many countries, eligible Team Members receive free counseling and support through our Employee Assistance Program (EAP).
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