Senior Business Analyst - Technical

Experience and Education

• Bachelor's degree in Computer Science, Business Administration, Data Science, a related field, or equivalent relevant experience.
• Minimum 10 years of experience as a Business Analyst or Technical Business Analyst supporting technology initiatives.
• Demonstrated experience delivering customer-facing website or digital experience initiatives with Marketing and technical teams.
• Practical experience leading smaller projects or workstreams and coordinating cross-functional delivery.
• Experience working with third-party vendors and consulting partners is an asset.
• Experience in the multi-family, real estate, property management or multi-site service industry is an asset.

Technical and Business Analysis Skills

• Strong knowledge of requirements elicitation, process modelling, stakeholder analysis, gap analysis, root cause analysis, user journeys, user stories, and acceptance criteria.
• Solid understanding of website platforms, content-driven experiences, integrations, analytics, accessibility, testing, and release processes.
• Hands-on experience with Microsoft Power Apps and Power BI, including translating business needs into application, workflow, data, and reporting requirements.
• Advanced SQL skills, including complex queries, joins, and nested queries, and strong Excel skills.
• Ability to analyze and visualize information from multiple sources and explain findings in plain language.
• Experience working with Agile teams, backlog refinement, and collaborative delivery tools such as Azure DevOps is an asset.
• Basic understanding of artificial intelligence and emerging technology trends and their potential business impact.

Project Management Skills

• Working knowledge of project planning, scope management, scheduling, risk and issue management, dependency tracking, change management, and status reporting.
• Ability to organize work, facilitate decisions, and keep cross-functional teams aligned on priorities, owners, and deadlines.
• Experience supporting budgeting, vendor coordination, resource planning, or project governance is an asset.

Personal Attributes

What Success Looks Like

Benefits

• A safe and respectful work culture that attracts, supports, develops, and recognizes high-performing and innovative team members.
• A competitive salary that’s benchmarked to industry salary data.
• Access to on-demand pay – get your money as soon as you earned it through Dayforce Wallet.
• Paid vacation time plus 6 grace days.
• Hybrid working arrangement.
• Health & Dental, Critical Illness, & Life Insurance Benefits.
• Group RRSP with generous employer matching.
• Paid Training & Development opportunities.
• Fitness & Wellness Reimbursement.

Application Notes

• Interested applicants are invited to submit a cover letter and resume. If applying for a location you do not currently reside in, please specify if you are planning to relocate and the approximate timeframe that you would be available to start work if an offer is presented.
• We would like to thank you in advance for your application, however, only those candidates who are being considered will be contacted.
• Offers of employment will be contingent on satisfactory Security Background Checks, Reference Checks, and Pre-employment Physical Testing where applicable.