Security Supervisor

Position Summary

Location

• The position is based at Radisson Beach Resort Palm Jumeirah in Dubai, UAE.

Security Operations

• Supervise Security Officers during assigned shifts.
• Patrol guest areas, public spaces, back-of-house areas, beach facilities, and the hotel perimeter.
• Monitor CCTV, access control, and fire alarm systems.
• Ensure security equipment is operational and enforce hotel security procedures.

Safety and Emergency Response

• Respond to security incidents, guest concerns, and emergencies.
• Assist with VIP movements, special events, crowd control, evacuations, fire drills, and crisis response.
• Coordinate with Dubai Police, Civil Defence, ambulance services, and other authorities when required.

Incident Management

• Investigate accidents, thefts, disturbances, and security breaches.
• Prepare incident reports, maintain security records, and implement corrective and preventive actions.

SIRA and Regulatory Compliance

• Hold a valid SIRA Security Supervisor License.
• Ensure Security Officers hold valid SIRA Security Guard Licenses.
• Maintain documentation and support SIRA inspections and audits.
• Ensure compliance with Dubai Police and UAE Civil Defence regulations.

Team Leadership and Health Safety

• Conduct briefings and shift handovers, and monitor attendance, grooming, discipline, and performance.
• Provide on-the-job training and coaching to team members.
• Conduct inspections of fire and life safety equipment and report hazards or unsafe conditions.

Qualifications and Experience

• Diploma or bachelor's degree in security management, hospitality, criminal justice, or a related field.
• Four to six years of security experience in a four-star or five-star hotel or resort.
• At least two years of supervisory experience.
• Strong knowledge of SIRA regulations, CCTV, access control, fire safety, and emergency response.
• English proficiency is required; Arabic is advantageous.
• First Aid, CPR, and Fire Safety certifications are preferred.

Key Skills

• Leadership and team management.
• Security operations and loss prevention.
• Incident investigation and report writing.
• Customer service, communication, problem solving, and Microsoft Office.