SAP SuccessFactors Consultant (ONB/ RCM)

Job Purpose

Incident Management

• Receive, assess, and prioritize incident tickets related to SAP Recruitment, Onboarding, and other integrated SuccessFactors modules.
• Investigate and diagnose technical issues, functional problems, and data discrepancies reported by end‑users during the hiring and onboarding lifecycle.
• Develop and implement solutions to resolve incidents efficiently and effectively, ensuring smooth recruitment operations and minimal downtime.

Business Process Enhancement

• Facilitate the support of SAP SuccessFactors modules to enhance the client business functionality and overall performance, while maintaining a high degree of customer satisfaction.
• Customize the respective business area and making sure the system reacts in the manner according to the constraints of the requested use case.
• Prepare test scripts for testing the configured scenarios; include Unit testing, System Integration Testing, and Performance Testing, User Acceptance Testing, Regression Testing, or any client specific software testing.
• Provide support for critical incidents for smooth business continuity.

Documentation

• Document the settings and prepare proper guidelines (Configuration Document) that allow other consultants to do further changes or repair with due efforts.

Hr Proficiency

• Ability to obtain updated soft and technical skills related to the job
• To have a vision and a plan for the career path and how to achieve it.

Delivery

• Perform the planned activities to meet the operational and development targets as per delivery schedules.
• Utilize resources effectively to achieve objectives within efficient cost and time.
• Provide a periodic report formatted by detailing the deviation and execution of planned tasks.

Problem-Solving

• Solve any related problems arise and escalate any complex operational issues.

Quality

• Ensure quality requirements to develop effective quality control and processes including specifications for products or processes or related activities.

Business Process Improvement

• Coordinate well-defined written systems, policies, procedures, and seek automations opportunities as much as possible.

Compliance

• Comply to related policy and procedures and work instructions.

Health, Safety, and Environment

• Ensure compliance of relevant safety, quality, and environmental management procedures and controls within defined area of work activity to guarantee safety, legislative compliance, and delivery of high-quality products/services.
• Academic Qualification Bachelor Degree in Information Mgmt.
• Sciences & Systems or Any relevant field Work Experience 4 to 6 Years Technical / Functional Competencies Applications Development Standards and Procedures Applications Knowledge Applications System Analysis Applications System Design HRIS Payroll Systems Joint Applications Development
• Profile description:
• Alfanar is a Saudi company with an international presence, primarily engaged in the manufacturing and trading of a wide variety of low, medium, and high voltage electrical products, in addition to its portfolio of conventional and renewable energy solutions, oil and gas, water treatment, infrastructure, technical services, and digital solutions.
• The hub of alfanar’s manufacturing operations is Medinet alfanar Alsinaiya, a 700,000 square-meter complex located in Riyadh.
• The complex houses an array of ultra-modern manufacturing facilities and laboratories equipped with state-of-the-art technologies and staffed with highly skilled professionals.
• alfanar derives its success from its commitment to providing the highest quality standards to its customers, and the continuous development of its human capital, who alfanar considers its most valuable asset.
• With this in mind, alfanar promotes a proactive work environment where its employees are always valued, nurtured, and empowered to fuel their pride in being part of alfanar.
• For more information about alfanar, please visit alfanar.com