Sales Team Lead
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Key skills for this role
About the Role
Match Retail is hiring a Sales Team Lead to represent Nespresso at multiple Costco locations. You will lead, coach, and motivate a team of Coffee Sales Advisors, drive sales performance, and ensure brand standards.
Key Skills for This Role
Responsibilities
- Lead, coach, and motivate a team of Coffee Sales Advisors to achieve and exceed sales targets
- Provide ongoing mentorship, feedback, and performance coaching to support team development and success
- Lead by example through active customer engagement, product demonstrations, and sales generation
- Monitor team performance and identify opportunities to improve results and customer interactions
- Ensure consistent execution of Nespresso brand standards, promotional activities, and Costco Roadshow expectations
- Foster a positive, collaborative, and high performing team culture
- Assist with onboarding and training new team members as required
- Maintain a strong knowledge of Nespresso products, promotions, and competitive offerings
- Ensure kiosk displays remain clean, organized, and visually appealing
- Partner with Match Retail leadership to communicate field insights, challenges, and opportunities
- Support program reporting and operational requirements as needed
Requirements
- Minimum 1–2 years of retail sales or supervisor experience with strong coaching, mentoring, and leadership abilities
- Exceptional communication, presentation, and interpersonal skills
- Proficient with mobile reporting applications and Microsoft Office programs
- Ability to stand for extended periods throughout scheduled shifts
- Access to a reliable vehicle is required, as travel between Costco warehouse locations within the assigned territory required every 2 weeks
- Food Handler Certification is required
- Full availability between Monday through Sunday
Full Job Posting
Position Overview
- Match Retail is seeking an experienced, motivated, and results driven Sales Team Lead to represent Nespresso within multiple Costco locations.
- In this elevated leadership role, you will be responsible for driving sales performance, coaching and mentoring Coffee Sales Advisors, and ensuring the successful execution of the Nespresso Roadshow program.
Key Responsibilities
- Lead, coach, and motivate a team of Coffee Sales Advisors to achieve and exceed sales targets.
- Provide ongoing mentorship, feedback, and performance coaching to support team development and success.
- Lead by example through active customer engagement, product demonstrations, and sales generation.
- Monitor team performance and identify opportunities to improve results and customer interactions.
- Ensure consistent execution of Nespresso brand standards, promotional activities, and Costco Roadshow expectations.
- Foster a positive, collaborative, and high performing team culture.
- Assist with onboarding and training new team members as required.
- Maintain a strong knowledge of Nespresso products, promotions, and competitive offerings.
- Ensure kiosk displays remain clean, organized, and visually appealing.
- Partner with Match Retail leadership to communicate field insights, challenges, and opportunities.
- Support program reporting and operational requirements as needed.
What We Offer
- Program Duration: August 11, 2026 – October 26, 2026, with opportunities for future leadership assignments.
- Compensation: CAD 24 per hour, plus performance based sales incentives.
- Training: Paid online training and ongoing leadership support.
- Opportunity to lead a premium brand activation for a globally recognized coffee company.
- Career growth opportunities within Match Retail.
What We're Looking For
- Minimum 1–2 years of retail sales or supervisor experience with strong coaching, mentoring, and leadership abilities.
- Exceptional communication, presentation, and interpersonal skills.
- Proficient with mobile reporting applications and Microsoft Office programs.
- Ability to stand for extended periods throughout scheduled shifts.
- Experience managing schedules, reporting, and field execution is considered an asset.
- Access to a reliable vehicle is required, as travel between Costco warehouse locations within the assigned territory required every 2 weeks.
- Food Handler Certification is required.
- Full availability between Monday through Sunday.
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