Sales Specialist - Account Growth
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Key skills for this role
About the Role
Responsible for driving monetisation and building relationships with Partners, requiring strong communication, analytical skills, and a proactive, adaptable approach.
Key Skills for This Role
Responsibilities
- Meet key performance indicators on monetisation and revenue growth by proactively engaging with partners
- Proactively introduce, educate and convert partners onto Fresha's payments solution
- Optimise listing content and availability competitiveness on the marketplace to maximise conversions
- Serve as dedicated advisor for partner accounts, assisting them on product adoption journey
- Advise partners on suitable product selection based on their needs
- Attend video meetings with partners to build relationships and communicate features and benefits
- Build internal relationships with Sales and Onboarding teams for smooth partner handover
- Collaborate with Product teams to provide product feedback
- Use consultative sales techniques to upsell and cross sell the Fresha platform
Requirements
- Demonstrable experience in effectively delivering commercial outcomes from a previous partner facing role
- Commercially motivated with ability to adapt and achieve targets
- Proven experience in using and analysing data to improve commercial outcomes
- Previous experience in an outbound call environment or related sales position preferred
- Excellent written, verbal and presentation skills
- Creative thinking and problem solving mindset
- Ability to interact with people across the business and build strong relationships
- Self starter with proactive approach
Full Job Posting
Company Overview
- Fresha is the AI powered OS for beauty, wellness and self care.
- The company is looking for an Account Manager to join its global business, reporting to the Account Manager Team Lead.
Commercial Growth
- Accountable for meeting KPIs on monetisation and revenue growth by engaging with partners.
- Proactively introduce, educate and convert partners onto Fresha's payments solution.
- Optimise listing content and availability competitiveness on the marketplace.
Relationship Building
- Serve as dedicated advisor for partner accounts.
- Advise partners on suitable product selection.
- Attend video meetings to build relationships and communicate features and benefits.
- Build internal relationships with Sales and Onboarding teams.
- Collaborate with Product teams to provide product feedback.
- Use consultative sales techniques to upsell and cross sell.
What We Are Looking For
- Partner facing experience delivering commercial outcomes.
- Commercially motivated with ability to adapt and achieve targets.
- Proven experience in using data to improve commercial outcomes.
- Naturally proactive and inquisitive.
- Previous outbound call or sales experience preferred.
- Excellent communication and presentation skills.
- Creative thinking and problem solving mindset.
- Ability to build strong relationships and influence upwards.
- Team player willing to assist when required.
- Self starter with proactive approach.
- Comfortable in fast paced environment.
Workplace Policy
- All Fresha employees work from the office five days per week.
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