Associate Account Manager (Riyadh)
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Key skills for this role
About the Role
Fresha is looking for a driven Junior Account Manager to build long-term relationships and drive growth and retention for the Fresha platform. This role is ideal for someone with 1-2 years of SDR experience and 1-2 years as a revenue-generating account manager.
Key Skills for This Role
Responsibilities
- Accountable for meeting key performance indicators on monetisation, retention, and revenue growth by proactively engaging with and educating Partners on the value of the Fresha platform
- Effectively analyse reports and execute plans to upsell and increase monetised revenue generated from existing accounts
- Ensure strong Partner Experience by building meaningful relationships by attending online video meetings with your accounts
- Administer a consistent contact strategy across your Portfolio to keep Partners engaged and reduce churn
Requirements
- Fluent in Arabic and English
- 1 2 years experience as an SDR and 1 2 years experience as a revenue generating account manager
- Demonstrable experience in effectively managing and driving commercial growth in large account bases, ideally in SaaS
- Commercially motivated with ability to adapt and achieve targets
- Self starter and proactive approach
- Comfortable working in a fast paced and changing environment
- Experience selling into SMB
- Excellent communication and listening skills
- Excellent time management
- High work ethic
- Problem solving mindset
Full Job Posting
Role Overview
- Fresha is the AI powered operating system for the global beauty, wellness and self care industry.
- We are looking for a driven Junior Account Manager to join our global business.
- Reporting to the Head of Account Management, you will be accountable for building long term relationships and driving growth (up sell/cross sell) & retention/monetisation of the Fresha platform.
- This is a great opportunity for someone looking to take the next step in their sales career.
What you will be doing
- Accountable for meeting key performance indicators on monetisation, retention, and revenue growth by proactively engaging with and educating our Partners on the value of the Fresha platform.
- Effectively analyse reports and execute plans to upsell and increase monetised revenue generated from existing accounts.
- Ensure strong Partner Experience by building meaningful relationships by attending online video meetings with your accounts.
- Administer a consistent contact strategy across your Portfolio to keep Partners engaged and reduce churn.
What we are looking for
- Fluent in Arabic + English.
- Demonstrable experience in effectively managing and driving commercial growth in large account bases, ideally in the SaaS industry.
- 1 2 years experience as an SDR and 1 2 years experience as a revenue generating account manager.
- Commercially motivated with an ability to adapt and achieve targets.
- Self starter and proactive approach.
- Comfortable working in a fast paced and changing environment.
- Experience selling into SMB.
- Excellent communication and listening skills.
- Excellent time management.
- High work ethic.
- Problem solving mindset.
Additional Information
- At Fresha, we value passion and potential as much as specific skills.
- Interview process: Screen Call (30m), Skills & Experience (45m), Presentation (60m).
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