Sales Specialist - Account Growth
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Key skills for this role
About the Role
The role involves driving commercial growth through partner engagement, relationship building, and consultative sales, requiring strong communication and analytical skills.
Key Skills for This Role
Full Job Posting
Overview
Given our exciting and progressive growth plans, we are looking for an exceptional Account Manager to come and join our global business.
This is a great opportunity for someone looking to work in a fast-paced and changing environment, who likes to work autonomously, enjoys a challenge, and wants to make an impact.
Please note that while onboarding for this role will take place in the UAE, the permanent location for the position is Qatar.
Following successful completion of onboarding, the successful candidate will be expected to relocate to Qatar within approximately two weeks and continue in the role from there on a full-time basis.
Fresha will provide visa sponsorship, however relocation costs and practical arrangements will need to be managed independently by the successful candidate.
Arabic speaking is a mandatory requirement
Commercial Growth
- Accountability -
- Accountable for meeting key performance indicators on monetisation and revenue growth by proactively engaging with and educating our Partners on the value of the Fresha platform.
- Conversion
- Proactively introduce, educate and convert Partners on to Fresha s payments solution.
- Optimise
- listing content and availability competitiveness on the marketplace to maximise conversions.
Relationship Building
- Partnership
- Have a pool of Partner accounts serving as a dedicated advisor for all your Partners assisting them on their journey to product adoption.
- Guidance
- Advising Partners on suitable product selection based on their needs and specifications.
- Engagement
- Ensure a strong Partner Experience through building relationships by attending video meetings with your pool of Partners and effectively communicating the Fresha features and benefits.
- Collaboration
- Build key internal relationships with our Sales and Onboarding teams to ensure smooth transition and handover of Partners through the Partner journey.
- Feedback
- Collaborate with our Product teams to provide important product feedback to help enhance future releases.
- Sales
- Use consultative sales techniques to understand customer needs and requirements and have the ability to upsell and cross-sell the Fresha Platform.
- What we are looking for
- Partner Facing
- Demonstrable experience in effectively delivering commercial outcomes from a previous Partner facing role
- Commercially Motivated
- Shown to be commercially motivated with an ability to adapt and achieve targets
- Analytical
- Proven experience in using and analysing data and reporting effectively to improve commercial outcomes
- Initiative
- Naturally proactive and inquisitive, with a desire to consistently learn and improve
- Outbound Sales
- Previous experience in an outbound call environment or a related sales position preferred
- Communication -
- Excellent and proven written, verbal and presentation skills
- Innovative -
- Creative thinking and problem-solving mindset
• Relationship Building -
Ability to interact with people from across the business and build strong relationships, including the ability to effectively influence upwards
• Team Player -
- Happy to roll sleeves up and assist the team when required
- Initiative -
- Ability to self-starter with a proactive approach
- Adaptability -
- Comfortable working in a fast-paced and ch
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