Sales Ops Executive
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Key skills for this role
About the Role
Tahaluf is seeking a Sales Operations Executive to support sales teams with CRM management, data analysis, and reporting. This freelance role requires experience with Salesforce and Excel.
Key Skills for This Role
Responsibilities
- Manage and update Salesforce (CRM) and associated Sales order processing tools with sales contracts
- Provide forms for sales, stand upsells, promo opportunities, catalogue, and stand sharing
- Serve as Subject Matter Expert on Salesforce business process for sales teams
- Assist with administrative activities in support of pipeline preparing data and event floor plan queries
- Key liaison point with Billings, Credit Control, Customer Service Team, Operations and other functions
Requirements
- Educated to Degree Level
- Well organised and good time management
- Interpersonal skills, confident personality, high level of enthusiasm
- Experience in working with Salesforce
- Experience of data analysis and manipulation
- Good knowledge of Excel
Full Job Posting
Company Overview
- Tahaluf is the largest B2B live and on demand events organiser in Saudi Arabia by space, attendance, colleagues, and revenue.
- It is a joint venture between Informa PLC, the Saudi Federation for Cybersecurity, Programming and Drones (SAFCSP), and the Events Investment Fund (EIF).
- Tahaluf is bold, visionary, and determined to make an impact.
Job Description
- The Sales Operations Executive supports a business unit sales team, who are selling across different regions, multiple brands (products/events) and customers.
- Sales Operations is a pivotal new function within the business, providing structured sales administration, Salesforce (CRM) support, data analysis, reporting and information entry support to Sales teams.
- The Sales Operations Executive will report into the Sales Operations Manager.
Key Responsibilities
- CRM Management: Manage and update Salesforce (CRM) and associated Sales order processing tools with sales contracts.
- Providing the forms (text) for: sales, stand upsells, promo opportunities, catalogue, stand sharing forms for the online customer tools and contract creation.
- Serve as Subject Matter Experts (SME) on Salesforce business process for sales teams.
- Sales administration support: Assist with administrative activities in support of pipeline preparing data and event floor plan queries and actionable tasks.
- Key liaisons point with Billings, Credit Control, Customer Service Team, Operations and other functions to handover contracted customers for post sale customer process to commence.
Qualifications
- Educated to Degree Level
- Well organised and good time management.
- Interpersonal skills, confident personality, high level of enthusiasm.
- Skills Required: Ability to proactively handle and respond to queries from internal customers.
- Experience in working with Salesforce.
- Experience of data analysis and manipulation.
- Good knowledge of Excel.
- Desired: Experience in working with Salesforce CRM.
- Previous experience in the B2B / B2C events industry.
- Experience with Expocad, A2Z or similar floor planning tools
Additional Information
- Please note this is a limited time freelance role.
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