Operations Manager (Events) - 9 month contract
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Key skills for this role
About the Role
Tahaluf seeks an Operations Manager for a 9-month contract to deliver large-scale events in Saudi Arabia. You will manage operational delivery, budgets, and teams for events like Umrah & Ziyarah Forum and IDWS.
Key Skills for This Role
Responsibilities
- Be the key point of contact for show teams on allocated events
- Accountability for setting, forecasting & achieving operational show budgets
- Manage production and implementation of show project plans
- Ensure all allocated events work within H&S, Security & Sustainability guidelines
- Oversee production and delivery of show exhibitor manual
- Communicate with suppliers to manage brief, design, feature production and signage
- Compile post event reports and KPI analysis
- Manage, mentor & develop line reports within the EMEA Operations team
Requirements
- 5 years of events or exhibition industry experience or similar
- Strong and effective verbal and written skills in Arabic and English
- Must have independently and successfully managed operations on multiple large events
- Experience managing, supporting & developing multiple line reports simultaneously
- Good working knowledge of exhibition industry & venues
- Proven knowledge of exhibition H&S Guidelines and implementation
- Computer literate and proficient in business software and project management software
- IOSH Managing Safety Certificate (or equivalent) as a minimum
- Educated to degree level or equivalent
Full Job Posting
Job Description
- Portfolio 3 is building its Operations team with a new Operations Manager to strengthen foundation.
- Heading into 3rd year, portfolio builds on success with CPHI Middle East, Umrah & Ziyarah Forum, and Saudi Maritime & Logistics Congress.
Operational Duties
- Be the key point of contact for show teams on allocated events.
- Accountability for setting, regular forecasting & achieving operational show budgets.
- Responsibility for successful show management and technical delivery of physical and digital events.
- Manage production and implementation of show project plans.
- Ensure allocated events work within H&S, Security & Sustainability guidelines.
- Implementation of internal and external Service Level Agreements.
- Oversee production and delivery of show exhibitor manual.
- Communicate with suppliers to manage brief, design, feature production and signage.
- Compile post event reports and KPI analysis.
- Monitor ongoing performance of key contractors and troubleshoot.
Management
- Manage, mentor & develop line reports within EMEA Operations team.
- Setting, monitoring and management of direct reports’ performance objectives.
- Work with colleagues to achieve best practice in operational planning and management.
Compliance / Legal / H&S / Sustainability
- Adhere to all Informa compliance requirements and monitor supplier performance.
- Follow complete HSS Operating Model for all allocated events.
- Collaborate with Informa H&S team to ensure suppliers meet H&S requirements.
- Be an active partner of the Informa Sustainability team.
Qualifications
- Educated to degree level or equivalent.
Qualities Needed
- Strong and effective verbal and written skills in Arabic and English.
- 5 years of events or exhibition industry experience or similar.
- Must have independently and successfully managed operations on multiple large events.
- Experience of managing, supporting & developing multiple line reports simultaneously.
- Good working knowledge of exhibition industry & venues.
- Effective communication skills.
- Familiarity with good procurement practices.
- Excellent interpersonal skills and ability to inspire and motivate others.
- Ability to anticipate problems and put contingency plans in place.
- Proven ability to work to tight deadlines with attention to detail under pressure.
- Willingness and ability to travel/work across different time zones.
- Proven knowledge of exhibition H&S Guidelines and implementation.
Additional Information
- This is a 9 month contract role.
- It can be performed remotely.
- We are not able to provide relocation or sponsorship support.
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