Sales Operations Specialist
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Key skills for this role
About the Role
Keeta is looking for a Sales Operations Specialist to drive data reporting, process optimization, and cross-functional collaboration for food delivery operations. The role requires 4+ years of sales operations experience and fluency in English.
Key Skills for This Role
Responsibilities
- Be responsible for daily data reporting and conduct in depth analysis of business data
- Assist in optimizing existing process management and promote business development
- Take full ownership of performance of assigned business lines ensuring on time deliveries, cancellation rates, customer satisfaction and growth targets
- Coordinate resources and collaborate with cross functional teams for operational readiness
- Undertake other work to support business team performance
Requirements
- 4+ years of experience in sales operations
- Prior experience in food delivery/restaurant brand operations preferred
- Fluent in English for business communication
Full Job Posting
Job Responsibilities
- Be responsible for daily data reporting, conduct in depth analysis and interpretation of business data, monitor all links, identify existing problems and assist in formulating corresponding solutions.
- Assist in optimizing the existing process management, promote the development and implementation of business, timely understand the dynamics of the front line sales team, and form feedback.
- Take full ownership of the performance of assigned business lines, ensuring on time deliveries, cancellation rates, customer satisfaction and growth targets are consistently met.
- Coordinate resources and collaborate closely with cross functional teams to ensure operational readiness with go to market strategies and campaigns.
- Undertake other work that can support the business team to achieve better performance indicators.
Job Requirements
- 4+ years of experience in sales operations, prior experience in food delivery/restaurant brand operations is preferred; Familiar with region.
- Fluent in English for business communication.
- Combine different playbooks and food delivery operational methodologies across countries/regions to accumulate replicable international experience.
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