Sales Merchandiser

Position Overview

Pharmacy Execution and Visibility

• Ensure compliant product placement across assigned pharmacies under company standards and UAE healthcare regulations.
• Maintain shelf pricing, labelling, and approved promotional materials.
• Conduct in-store checks, correct visibility gaps, and support product accessibility.

Availability and Stock Ownership

• Monitor shelf and back-store stock levels to maintain continuous product availability.
• Coordinate replenishment with Sales and Delivery teams and prevent lost sales.
• Maintain stock accuracy, proper handling, and escalation of supply risks or shortages.

Expiry and Risk Control

• Apply FIFO principles across outlets to minimize expiry-related losses.
• Identify near-expiry products and coordinate corrective action.
• Monitor and report expiry, quality, safety, and regulatory risks.

Field Coverage and Reporting

• Execute daily visits according to the approved route plan and prioritize high-impact pharmacies.
• Optimize routes and time allocation to maximize productivity and execution quality.
• Capture stock, availability, execution, competitor, pricing, and market data using approved tools.
• Submit complete daily reports with risks, gaps, opportunities, and recommendations.

Relationships and Compliance

• Build professional relationships with pharmacists and store teams and resolve operational challenges.
• Represent the company with professionalism, integrity, and adherence to compliance standards.
• Support basic product awareness without breaching regulatory or ethical guidelines.
• Maintain documentation and escalate non-compliant practices, operational issues, and compliance concerns.

Education and Experience

• High school diploma or equivalent is required.
• A healthcare, business, or related diploma is a plus.
• At least two years of experience in pharmacy merchandising, healthcare field operations, or FMCG with pharmacy exposure is required.
• UAE pharmacy or healthcare-outlet experience is preferred.
• Exposure to pharmaceutical, nutraceutical, or wellness products is advantageous.
• A valid UAE driving licence is required.

Technical and Functional Skills

• Strong understanding of pharmacy merchandising and stock management practices.
• Knowledge of expiry management and regulated product handling.
• Familiarity with mobile reporting tools and basic healthcare compliance standards.

Competencies

• Strong interpersonal and relationship-building skills.
• High accountability, ownership, clear communication, and attention to detail.
• Ability to work independently across multiple locations.