Receptionist

About New Country Healthcare

Position Overview

Front Desk and Communication

• Welcome visitors, clients, and partners and manage visitor registration, access protocols, and meeting room coordination.
• Act as the first contact for walk-ins and general enquiries, answering and routing calls and managing the reception email inbox.
• Direct internal queries and correspondence to the appropriate teams.

Events and Leadership Support

• Support company events, internal activations, and external engagements, including venues, materials, attendance tracking, and supplier communication.
• Provide leadership support with calendars, meetings, documents, follow-ups, and appropriate routing of executive communications.
• Cover defined Executive Assistant duties during absences while maintaining confidentiality and professional judgment.

Office and Service Support

• Support courier management, document handling, basic reporting, front office supplies, and replenishment requests.
• Coordinate with facilities, IT, security, and housekeeping to maintain a professional and functional office environment.
• Maintain service quality, identify improvements, follow company and security policies, and handle sensitive information discreetly.

Qualifications and Experience

• Diploma or Bachelor’s degree is preferred.
• Two to four years of experience in a receptionist, front office, administrative, or executive support role is required.
• Experience supporting leadership teams, marketing activities, or corporate events is an advantage.
• Exposure to a corporate, healthcare, FMCG, or professional services environment is preferred.

Technical and Functional Skills

• Proficiency in Google Workplace, including Docs, Sheets, and Slides.
• Ability to manage calendars, meetings, correspondence, and basic documentation.
• Familiarity with event coordination, vendor communication, and office administration processes.
• Strong interpersonal and communication skills with a service-oriented mindset.
• Discretion, professionalism, prioritization, multitasking, adaptability, and dependability are required.

Why Join Us

• NCH offers career growth opportunities, a diverse and inclusive environment, and professional development support.
• The stated compensation and benefits package includes health insurance, annual leave and ticket allowance, and yearly incentives according to company policy.