Sales Manager - Middle East Utilities | alfanar Electric

Job Purpose

Efficient Inquiry And Tender Management

• Oversee and ensure the effective handling of all incoming inquiries and tenders.
• Provide strategic direction to deliver accurate and timely responses, maximizing sales opportunities and aligning with organizational goals.

Supportive Documents And Samples Preparation

• Supervise the preparation of all necessary documents, samples, and submittals for tenders and inquiries.
• Ensure the timely delivery of supportive materials to customers to enhance success rates.

Material Preparation And Coordination

• Manage coordination efforts with relevant teams to ensure material readiness.
• Oversee timely delivery to meet customer requirements and address any challenges.

Competitor Monitoring And Reporting

• Monitor competitors’ market activities and analyze their strategies.
• Report findings to sales leadership, recommending actionable adjustments to strategies.

Market Presence And Technical Support

• Plan and lead technical meetings and seminars to enhance product visibility and market presence.
• Provide high-level technical guidance and support to customers, strengthening product awareness.

Reporting And Customer Management

• Review and approve detailed and timely reports on sales activities, trends, and progress.
• Cultivate and maintain professional relationships with customers, ensuring satisfaction and loyalty.

Project Identification And Follow-Up

• Oversee the identification and monitoring of potential projects.
• Direct close follow-ups to maximize project realization and align efforts with organizational objectives.

Customer Satisfaction And Payment Management

• Address escalated customer concerns and implement strategies to enhance satisfaction.
• Monitor payment collections and ensure adherence to financial compliance, minimizing overdue balances.

Data Management And Forecasting

• Ensure the maintenance and accuracy of project and customer databases.
• Oversee the preparation of precise sales forecasts to optimize resource allocation and planning.

Hr Proficiency

• Ability to recruit, recognize and cultivate high performers and expose them in order to create a robust second line of management.
• Ability to recognize low performers and guide them to improve or release them.
• Ability to treat subordinates equally without any discrimination.
• Assessment criteria of subordinates is performance that leads to planned results.
• Ensure availability of delegation of authority matrix to have sufficient delegations as per company policy.

Responsibility

• Must take full responsibility for his operation as per the job description and the required deliverables from this position, taking into consideration the general company guidelines.
• Able to anticipate problems and make the necessary proactive steps to prevent them
• Ability to take necessary and proper timely decisions.

Delivery

• Deliver the required results in timely manner with required quality and cost.
• Making a Tangible Difference:
• Must make a tangible difference to his area of operation. and exceed business expectations.

Business Planning And Performance

• Able to transform the corporate goals into business plans.
• Able to Plan, follow-up and execute those plans, whether they are annual or development plans.
• Monitor the plan performance and initiate action to strengthen results and take the corrective action accordingly.
• Provide periodic work progress reports.
• Responsible for monitoring and controlling budgets and expenses to achieve the optimum cost efficiency.

Organizational Development

• Develop the organizational structure according to the current requirements taking into consideration future and development plans.
• Ensure availability of job descriptions for all job roles and deployment.

Business Process Improvements

• Develop, coordinate well-defined written systems, policies, procedures, and seek automations opportunities as much as possible.
• Should be conversant and able to navigate through IT solutions especially those relevant to his job and business.
• Promote the automated systems and using them fully, to spread its culture.

Quality

• Quality is considered as alfanar’s prime competitive advantage as such, managers are expected to act accordingly.

Adaptation

• Adapt to new and alternative techniques, technologies, management structures, and business models.

Health, Safety and Environment

• Ensure a safe, secure, and legal work environment as per the standard regulations.
• Academic Qualification Bachelor Degree in Electrical Engineering or Business ManagementWork Experience 6 to 10 YearsTechnical / Functional Competencies Market AnalysisMarket Segmentation AnalysisCustomer Relationship MarketingMarketing and Sales StrategiesSales ForecastingSales PlanningSales PromotionsSales ResearchSales Trend Analysis
• Profile description:
• Alfanar is a Saudi company with an international presence, primarily engaged in the manufacturing and trading of a wide variety of low, medium, and high voltage electrical products, in addition to its portfolio of conventional and renewable energy solutions, oil and gas, water treatment, infrastructure, technical services, and digital solutions.
• The hub of alfanar’s manufacturing operations is Medinet alfanar Alsinaiya, a 700,000 square-meter complex located in Riyadh.
• The complex houses an array of ultra-modern manufacturing facilities and laboratories equipped with state-of-the-art technologies and staffed with highly skilled professionals.
• alfanar derives its success from its commitment to providing the highest quality standards to its customers, and the continuous development of its human capital, who alfanar considers its most valuable asset.
• With this in mind, alfanar promotes a proactive work environment where its employees are always valued, nurtured, and empowered to fuel their pride in being part of alfanar.
• For more information about alfanar, please visit alfanar.com