Sales Manager - Leisure
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Key skills for this role
Role Overview
The Sales Manager - Leisure will drive leisure business and revenue growth for Ciel Dubai Marina.
The role develops relationships with leisure travel partners and positions the hotel for leisure stays, holidays, and special occasions.
Key Skills for This Role
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About The First Group Hospitality
The First Group Hospitality is a Dubai-headquartered hospitality management company specializing in hotel operations, asset management, and F&B strategy.
The company manages and develops hotels, residences, and restaurants while focusing on operational excellence, revenue optimization, and asset value.
About Ciel Dubai Marina
Ciel Dubai Marina is a luxury lifestyle hotel in Dubai Marina and part of IHG Hotels & Resorts’ Vignette Collection.
The property includes 1,004 guestrooms, eight dining destinations, three outdoor swimming pools, a spa, and a gymnasium.
The hotel is positioned near tourist attractions, beaches, retail centers, and transport networks.
Role Overview
The Sales Manager - Leisure will drive leisure business and revenue growth for Ciel Dubai Marina.
The role develops relationships with leisure travel partners and positions the hotel for leisure stays, holidays, and special occasions.
Key Responsibilities
- Develop leisure sales strategies to achieve revenue and occupancy targets.
- Prospect and secure new leisure accounts and business opportunities.
- Build relationships with travel agencies, tour operators, wholesalers, and DMCs.
- Negotiate contracts, preferred rates, packages, and promotional agreements.
- Promote hotel accommodation, dining, leisure facilities, and guest experiences.
- Conduct sales calls, client visits, presentations, and property inspections.
- Attend trade shows, networking events, roadshows, and sales missions.
- Monitor market trends, competitor activity, seasonal demand, and destination developments.
- Maintain account records and prepare sales reports, forecasts, and market updates.
- Collaborate with Revenue, Reservations, Marketing, Front Office, and Operations teams.
- Coordinate promotions, campaigns, familiarization trips, and partner activities.
- Handle client inquiries, feedback, and complaints while supporting smooth service delivery.
Qualifications and Skills
- Proven leisure sales experience, preferably in luxury hotels or hospitality.
- Strong knowledge of Dubai’s leisure, tourism, and travel-trade market.
- Established relationships with travel agencies, tour operators, wholesalers, and DMCs.
- Ability to achieve and exceed sales targets.
- Excellent negotiation, communication, presentation, and relationship-building skills.
- Strong business-development and account-management capabilities.
- Proficiency in Microsoft Office and hotel sales or CRM systems.
- Professional fluency in English; additional languages are an advantage.
- Ability to attend trade events, client meetings, and networking functions.
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