Sales Manager - Leisure
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Key skills for this role
About the Role
Raffles & Fairmont Doha is seeking a Sales Manager - Leisure to drive leisure business for their luxury hotels. The role involves developing and managing relationships with high-end leisure partners, including luxury travel advisors and consortia, to maximize room revenue.
Key Skills for This Role
Responsibilities
- Develop and grow a portfolio of luxury leisure accounts, including tour operators, wholesalers, DMCs, and global luxury consortia
- Maintain strong knowledge of luxury leisure segments, particularly Consortia, AMEX, FHR, and Virtuoso
- Identify new business opportunities in key leisure source markets
- Negotiate leisure contracts, preferred partner agreements, rates, and value added inclusions
- Ensure accurate rate loading, promotions, and content across all distribution platforms
- Represent Raffles & Fairmont Doha at international trade shows, roadshows, sales missions, and consortia events
- Conduct sales calls, presentations, and familiarization trips for luxury travel advisors and partners
- Monitor market trends, competitor activity, and luxury travel demand to provide strategic insights
- Collaborate closely with Revenue Management, Marketing, Reservations, and Operations to optimize pricing and campaigns
- Prepare and execute annual leisure sales plans, track production and ROI, and provide regular reports and forecasts
Requirements
- Minimum 3–5 years of experience in leisure sales within luxury hotel/s and/or resort/s
- Proven experience working with luxury consortia and premium travel programs, including Virtuoso, AMEX, and FHR
- Strong understanding of global luxury travel distribution and advisor networks
- Strong insight into European and American luxury travel markets
- Excellent negotiation, presentation, and relationship management skills
- Fluent in English; additional languages are a strong advantage
- Strong commercial and strategic mindset with a focus on luxury revenue growth
Full Job Posting
Company Description
- Raffles Hotels & Resorts is a legendary brand, steeped in history and loved by generations past, present and future.
- Fairmont Hotels & Resorts operates 90 spectacular properties in 30 countries.
- Raffles & Fairmont Doha are united within the iconic Katara Towers, offering extraordinary hospitality, timeless elegance, and world class experiences.
About the Application Process
- Shortly after applying, you will receive an email from our partner AssessFirst prompting you to create a profile and complete a questionnaire.
- This is a mandatory step for your candidacy to be considered.
Key Responsibilities
- Develop and grow a portfolio of luxury leisure accounts, including tour operators, wholesalers, DMCs, and global luxury consortia.
- Maintain strong knowledge of luxury leisure segments, particularly Consortia, AMEX, FHR, and Virtuoso, including program requirements and production drivers.
- Identify new business opportunities in key leisure source markets.
- Negotiate leisure contracts, preferred partner agreements, rates, and value added inclusions in line with brand and revenue strategies.
- Ensure accurate rate loading, promotions, and content across all distribution platforms.
- Represent Raffles & Fairmont Doha at international trade shows, roadshows, sales missions, and consortia events.
- Conduct sales calls, presentations, and familiarization trips for luxury travel advisors and partners.
- Monitor market trends, competitor activity, and luxury travel demand to provide strategic insights.
- Collaborate closely with Revenue Management, Marketing, Reservations, and Operations to optimize pricing, campaigns, and delivery of contracted business.
- Prepare and execute annual leisure sales plans, track production and ROI, and provide regular reports and forecasts.
- Act as a brand ambassador, ensuring partners understand brand positioning, guest experience, and that all contracted luxury benefits are delivered seamlessly.
Qualifications
- Minimum 3–5 years of experience in leisure sales within luxury hotel/s and/or resort/s.
- Proven experience working with luxury consortia and premium travel programs, including Virtuoso, AMEX, and FHR.
- Strong understanding of global luxury travel distribution and advisor networks.
- Possesses strong insight into European and American luxury travel markets, including customer behavior, expectations, and purchasing drivers.
- Middle East market experience preferred.
- Excellent negotiation, presentation, and relationship management skills.
- Fluent in English; additional languages are a strong advantage.
- Strong commercial and strategic mindset with a focus on luxury revenue growth.
- Embrace the Raffles & Fairmont brand promise and luxury in your role and in all your interactions.
- Foster an inclusive environment where every individual feels valued and respected.
- Create an environment where colleagues are empowered, supported and recognized.
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