Sales Manager - Corporate at Waldorf Astoria Dubai International Financial Centre
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Key skills for this role
About the Role
Waldorf Astoria Dubai International Financial Centre is seeking a Sales Manager - Corporate to drive commercial success by developing key market segments, cultivating new customer relationships, and strengthening existing partnerships.
Key Skills for This Role
Responsibilities
- Manage the Corporate and Group segments
- Develop a clear understanding of the hotel's business strategies, set goals, and determine action plans to achieve those goals
- Update action plans and financial objectives quarterly
- Identify new accounts and business opportunities to increase sales
- Represent the hotel at various events and exhibitions
- Conduct daily sales calls, arrange site inspections, and host client entertainment for the hotel's corporate clients
- Provide the highest level of customer service at all times
- Participate in sales calls with members of the sales team to acquire new business and close business opportunities
- Work closely with the Revenue team to ensure proposed rate negotiations meet the hotel's financial objectives
- Develop strong relationships with the Front Office team to ensure alignment and achievement of shared goals
- Accompany the sales team on client visits to support account development and assess sales effectiveness and performance
- Assess additional training needs based on data gathered and interactions with the sales team during property visits
Requirements
- Previous experience in a luxury hotel in the UAE with strong knowledge of the corporate segment
- Proven success in a Sales Manager role with a consistent track record of achieving targets and closing high value deals
- Commitment to delivering exceptional customer service with genuine care and attention to detail
- Positive attitude, strong interpersonal and communication skills
- Excellent personal presentation and grooming standards
- Strong organizational skills with the ability to work independently and under pressure
- Flexibility to adapt to changing business needs and priorities
Full Job Posting
Job Description
- A Sales Manager – Corporate at Waldorf Astoria Dubai International Financial Centre, a Forbes Five Star luxury hotel, plays a key role in driving commercial success by developing key market segment(s), cultivating new customer relationships, and strengthening existing partnerships with assigned acco
- This role contributes to revenue growth across Rooms, Meetings & Events, Food & Drinks, and other hotel offerings while delivering exceptional service that reflects Waldorf Astoria's commitment to luxury and excellence.
Responsibilities
- Manage the Corporate and Group segments.
- Develop a clear understanding of the hotel's business strategies, set goals, and determine action plans to achieve those goals.
- Update action plans and financial objectives quarterly.
- Identify new accounts and business opportunities to increase sales.
- Represent the hotel at various events and exhibitions.
- Conduct daily sales calls, arrange site inspections, and host client entertainment for the hotel's corporate clients.
- Provide the highest level of customer service at all times.
- Participate in sales calls with members of the sales team to acquire new business and close business opportunities.
- Work closely with the Revenue team to ensure proposed rate negotiations meet the hotel's financial objectives.
- Develop strong relationships with the Front Office team to ensure alignment and achievement of shared goals.
- Accompany the sales team on client visits to support account development and assess sales effectiveness and performance.
- Assess additional training needs based on data gathered and interactions with the sales team during property visits.
Qualifications
- Previous experience in a luxury hotel in the UAE with strong knowledge of the corporate segment
- Proven success in a Sales Manager role, with a consistent track record of achieving targets and closing high value deals
- Commitment to delivering exceptional customer service with genuine care and attention to detail
- Positive attitude, strong interpersonal and communication skills
- Excellent personal presentation and grooming standards
- Strong organizational skills with the ability to work independently and under pressure.
- Flexibility to adapt to changing business needs and priorities
Advantageous Capabilities
- Masters Degree in Hospitality Management
- Strong leadership skills
- Ability to budget and forecast
- Familiarity with Hilton systems and global sales processes is a plus
- Passion for hospitality, sales excellence, and exceeding guest expectations
- Multilingual capabilities will be considered an asset
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