Sales Executive/Sales Advisor – Luxury
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Key skills for this role
Role Overview
Drive sales and provide exceptional customer service in the watch and luxury retail sector.
Use product knowledge, interpersonal skills, and a proactive approach to achieve sales targets and enhance customer experience.
Key Skills for This Role
Full Job Posting
Job purpose
Drive sales and provide exceptional customer service in the watch and luxury retail sector.
Use product knowledge, interpersonal skills, and a proactive approach to achieve sales targets and enhance customer experience.
Key responsibilities
- Deliver an outstanding and personalized customer experience.
- Create long-term client relationships.
- Engage customers, assess their needs, and recommend suitable luxury watches.
- Achieve and exceed individual and team sales targets.
- Maintain knowledge of watch brands, products, features, and industry trends.
- Assist in visual merchandising and maintaining store presentation standards.
- Handle customer queries, complaints, and after-sales service professionally.
- Support training and mentoring of junior sales staff when required.
- Maintain accurate sales records and reports.
Qualifications and skills
- Proven experience in luxury retail, preferably in watches or jewelry.
- Strong sales and negotiation skills with a results-driven approach.
- Excellent communication and interpersonal skills.
- A proactive, enthusiastic, resilient, and optimistic approach.
- Ability to work flexible hours, including weekends and holidays.
Desired attributes
- Passion for luxury watches and brand representation.
- Strong problem-solving and decision-making capabilities.
- Ability to thrive in a fast-paced, customer-focused environment.
Sector
- The role is based in the watch and luxury retail sector.
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