Sales Executive - Meliá Desert Palm Dubai

Role Overview

Sales and Business Development

• Work with the Sales and Marketing team to achieve hotel budget and revenue targets.
• Conduct daily sales calls to key corporate, leisure, and other market-segment partners.
• Conduct monthly and quarterly business reviews to ensure contracted accounts are producing.
• Build a prospect pipeline and research clients actively seeking hotel services.
• Contact prospective clients to understand their needs and requirements.

Client Proposals and Bookings

• Prepare and present proposals highlighting hotel features, offerings, and value.
• Provide service details, pricing, and applicable discounts to clients.
• Help clients select services and packages that meet their needs.
• Oversee hotel space bookings and reservations for availability and accurate arrangements.
• Coordinate with hotel departments to support seamless client and guest experiences.

Events and Account Management

• Monitor service quality standards and ensure clients are attended to appropriately.
• Negotiate prices with clients on behalf of hotel management.
• Coordinate catering, lodging, seating, and security for group and leisure bookings.
• Maintain client contact to gather feedback and identify future business opportunities.
• Conduct property and facility site inspections for potential clients.

Targets and Market Knowledge

• Support annual sales target setting and strategies to achieve targets.
• Assess sales performance and adjust the approach to increase patronage.
• Follow up on leads and coordinate with the wider sales team.
• Advise the Director of Sales and Marketing on progress toward planned sales targets.
• Stay informed about hotel facilities, nearby attractions, service standards, payment methods, and credit policy.
• Maintain confidentiality regarding client and business-sensitive information.

What You Bring

• Two to three years of experience in a similar Sales Executive role within hospitality is required.
• Leisure sales experience with travel agents, tour operators, destination management companies, or wholesalers is a plus.
• A strong UAE travel trade network is an advantage.
• Excellent communication, negotiation, and relationship-building skills are required.
• A target-driven, proactive approach and comfort in a fast-paced, high-volume environment are required.
• A bachelor's degree in Hospitality, Business, Marketing, or a related field is preferred.
• A valid UAE driving license is preferred because the role may involve client visits and site inspections.
• Fluent English is required, while additional languages are an advantage.

Company Benefits

• Meliá describes loyalty-program benefits through My MeliáRewards.
• Meliá describes flexible compensation and product and service discounts through My MeliáBenefits.