Front Office Supervisor - ME Dubai
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Key skills for this role
Role Overview
Support front office leadership and help deliver a distinctive guest experience at the Meliá ME Dubai hotel.
Represent the Front Office Manager and Front Office Assistant Manager while supporting front office standards and team operations.
Key Skills for This Role
Full Job Posting
Role overview
Support front office leadership and help deliver a distinctive guest experience at the Meliá ME Dubai hotel.
Represent the Front Office Manager and Front Office Assistant Manager while supporting front office standards and team operations.
Front office responsibilities
- Develop and introduce standards in the front office area and provide ongoing team support.
- Perform guest check-in and check-out and provide individual greetings and farewells.
- Coordinate with all hotel departments to create a unique guest experience.
- Present the hotel professionally through active, personal guest and customer contact.
- Advise guests on the location, facilities, and full range of hotel services.
- Ensure front office quality standards are maintained.
Experience and capabilities
- Experience in a similar role with a luxury hospitality background.
- High level of English plus Arabic, Russian, or Spanish.
- Friendly and sympathetic personality, flexibility, and motivation.
Meliá benefits
- Eligible employees may participate in the My MeliáRewards loyalty programme.
- Meliá offers My MeliáBenefits with flexible compensation and discounts on products and services.
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