Sales Executive
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Key skills for this role
About the Role
Al-Futtaim Automotive seeks a customer-focused Sales Executive for its Electric Mobility division, representing BYD. The role involves delivering an exceptional showroom experience, guiding customers through the purchasing journey, and achieving sales targets.
Key Skills for This Role
Responsibilities
- Welcome and engage customers visiting the showroom in a professional manner
- Conduct customer needs assessments, product demonstrations, and test drives
- Deliver an outstanding customer experience that positively impacts NPS and Mystery Shopping results
- Achieve monthly individual sales targets and contribute to overall showroom performance
- Build and manage a healthy sales pipeline using CRM systems
- Promote finance, insurance, and value added products aligned with customer needs
- Accurately maintain leads, opportunities, customer records, and test drive activities in C4C
- Follow all company sales processes, governance requirements, and internal controls
- Ensure accurate sales documentation, deposits, and vehicle order processing
- Maintain showroom standards, demo vehicle readiness, and professional conduct at all times
Requirements
- Bachelor's Degree
- Minimum 2 years of sales experience, preferably within luxury retail, automotive, technology, electronics, or premium customer facing industries
- Fluent written and spoken English; Arabic is preferred
- Experience working with CRM systems and sales pipeline management
- Proven ability to achieve sales targets and KPIs
- Strong customer engagement and presentation skills
- Results oriented with a strong sense of accountability and ownership
Full Job Posting
Overview of the role
- BYD is a global technology company leading electric mobility, battery innovation, and sustainable transport solutions. As part of Al Futtaim Automotive, you will be at the forefront of this transformation in the UAE, inspiring customers and turning digital leads into loyal buyers.
What you will do
- Welcome and engage customers visiting the showroom in a professional manner.
- Conduct customer needs assessments, product demonstrations, and test drives.
- Deliver an outstanding customer experience that positively impacts NPS and Mystery Shopping results.
- Achieve monthly individual sales targets and contribute to overall showroom performance.
- Build and manage a healthy sales pipeline using CRM systems.
- Promote finance, insurance, and value added products aligned with customer needs.
- Accurately maintain leads, opportunities, customer records, and test drive activities in C4C.
- Follow all company sales processes, governance requirements, and internal controls.
- Ensure accurate sales documentation, deposits, and vehicle order processing.
- Maintain showroom standards, demo vehicle readiness, and professional conduct at all times.
- Complete all mandatory sales, compliance, and system training requirements.
- Collaborate with colleagues and stakeholders to deliver a seamless customer journey.
Required skills to be successful
- Strong sales and customer relationship building capabilities.
- Excellent communication and interpersonal skills.
- Ability to influence customer decisions through value based selling.
- Strong negotiation and closing skills.
- CRM and lead management experience.
- Ability to manage multiple priorities in a fast paced retail environment.
- High attention to detail and process compliance.
- Strong problem solving and customer service mindset.
- Self motivated with a target driven approach.
- Proficiency in Microsoft Office applications, particularly Excel.
What equips you for the role
- Bachelor's Degree.
- Minimum 2 years of sales experience, preferably within luxury retail, automotive, technology, electronics, or premium customer facing industries.
- Automotive sales experience is advantageous.
- Fluent written and spoken English; Arabic is preferred.
- Experience working with CRM systems and sales pipeline management.
- Proven ability to achieve sales targets and KPIs.
- Strong customer engagement and presentation skills.
- Ability to adapt to new sales approaches and technologies.
- Results oriented with a strong sense of accountability and ownership.
- Demonstrates Al Futtaim values of Respect, Integrity, Collaboration, and Excellence.
About Al Futtaim Automotive
- A major division of the UAE based Al Futtaim Group, Al Futtaim Automotive is an industry leader with presence in 10 countries across the Middle East, Asia and Africa.
- Core business activities include distribution, manufacturing, leasing and aftersales, representing brands like Toyota, Lexus, Honda, Jeep, Chrysler, Dodge, Volvo and RAM.
- Driven by a customer centric approach, constantly pushing boundaries on innovation, quality standards, and value added service.
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