Sales Executive
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Key skills for this role
About the Role
PTD Fitness Dubai seeks a Client Experience & Lead Conversion Specialist to manage inbound leads, conduct needs analysis, and book assessment sessions. Requires excellent spoken English, strong phone presence, and proven experience in sales or call-based roles, preferably in fitness or wellness.
Key Skills for This Role
Responsibilities
- Call and follow up with inbound leads in a timely and professional manner
- Conduct effective needs analysis to understand goals, challenges, lifestyle, and motivation
- Qualify leads based on PTD Fitness criteria
- Book fitness assessments and sessions for trainers
- Deliver a high quality call experience using empathy, proper tone, and active listening
- Confidently convert calls into booked assessments without being pushy
- Accurately manage and update client data and CRM records
- Coordinate schedules between clients and trainers
- Handle objections with professionalism and emotional intelligence
- Represent PTD Fitness values and premium brand standards on every call
Requirements
- Excellent spoken English (additional languages are a plus)
- Strong phone presence with a warm, confident, and professional tone
- Proven experience in sales, lead qualification, or call based roles
- Experience in fitness, wellness, hospitality, or service based industries (preferred)
- High emotional intelligence and strong listening skills
- Organized, reliable, and detail oriented
- Comfortable working with targets and conversion metrics
- Ability to build trust quickly and guide conversations naturally
- Experience with CRM systems or lead management tools is a plus
Full Job Posting
Job Overview
- PTD Fitness Dubai is a premium personal training company focused on results, relationships, and long term client success.
- We work with high quality inbound leads and are looking for a confident, empathetic, and detail oriented Client Experience & Lead Conversion Specialist to manage our data, speak with potential clients, qualify them properly, and book assessment sessions with our trainers.
- This role is not cold calling. You will be speaking to people who have already shown interest in PTD Fitness.
Key Responsibilities
- Call and follow up with inbound leads in a timely and professional manner
- Conduct effective needs analysis to understand goals, challenges, lifestyle, and motivation
- Qualify leads based on PTD Fitness criteria
- Book fitness assessments and sessions for trainers
- Deliver a high quality call experience using empathy, proper tone, and active listening
- Confidently convert calls into booked assessments without being pushy
- Accurately manage and update client data and CRM records
- Coordinate schedules between clients and trainers
- Handle objections with professionalism and emotional intelligence
- Represent PTD Fitness values and premium brand standards on every call
Requirements
- Excellent spoken English (additional languages are a plus)
- Strong phone presence with a warm, confident, and professional tone
- Proven experience in: Sales, lead qualification, or call based roles; Fitness, wellness, hospitality, or service based industries (preferred)
- High emotional intelligence and strong listening skills
- Organized, reliable, and detail oriented
- Comfortable working with targets and conversion metrics
- Ability to build trust quickly and guide conversations naturally
- Experience with CRM systems or lead management tools is a plus
What We’re Looking For
- Someone who genuinely enjoys talking to people
- A problem solver who focuses on helping first, selling second
- A team player who understands the importance of brand experience
- Someone who can balance empathy with clear direction and closing skills
What We Offer
- Competitive salary + performance based incentives
- Work with a premium fitness brand in Dubai
- Supportive team environment
- Clear systems, quality leads, and structured training
- Growth opportunities within PTD Fitness
Pay
- AED4,000.00 AED7,000.00 per month
Work Location
- In person
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