Sales Executive
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Key skills for this role
About the Role
Al-Futtaim is hiring a Sales Executive for its Automall used car business. The role involves achieving sales targets, providing excellent customer service, and handling vehicle finance arrangements.
Key Skills for This Role
Responsibilities
- Achieve and exceed sales targets for Automall used vehicles
- Provide excellent service to current and potential Automall customers
- Attend to and follow up on customer enquiries and prospects in a timely manner
- Handle cash and support vehicle finance arrangements in line with company procedures
- Promote and sell vehicle related insurance products and accessories
- Maintain strong awareness of the automotive industry, product range, models, features, benefits, market trends and competitor activity
- Analyze market conditions, identify customer needs and explore opportunities to sell Automall products and services
Requirements
- Valid UAE driving license is a must
- Strong sales mindset and excellent customer service skills
- Previous sales experience in retail, fashion, hospitality or real estate is preferred
- Fluent English communication skills
- Good PC proficiency
Full Job Posting
Overview of the role
- We are currently looking to recruit performance driven Sales Executives – Used Cars to join our growing Automall team.
- This is an exciting frontline sales role where you will deliver first class, face to face customer experience while driving sales performance and profitability for the business.
- No automotive experience is required; we are looking for confident, customer focused sales professionals with the passion and motivation to succeed.
What you will do
- As a Sales Executive, you will be responsible for achieving and exceeding sales targets for Automall used vehicles while ensuring an excellent customer service experience throughout the sales journey.
- Support the sales objectives of the business by achieving assigned sales and CSI targets.
- Provide excellent service to current and potential Automall customers.
- Follow company sales policies, procedures and standards always.
- Attend to and follow up on customer enquiries and prospects in a timely manner to maximize sales opportunities.
- Achieving or exceeding allocated monthly sales targets.
- Ensure strong customer satisfaction to support repeat sales and long term customer loyalty.
- Handle cash and support vehicle finance arrangements in line with company procedures.
- Continuously improving selling techniques and customer handling skills.
- Promote and sell vehicle related insurance products and accessories.
- Maintain strong awareness of the automotive industry, product range, models, features, benefits, market trends and competitor activity.
- Analyze market conditions, identify customer needs and explore opportunities to sell Automall products and services.
Required skills to be successful
- To be successful in this role, you should bring a strong sales mindset, excellent customer service skills and the confidence to engage with customers in a fast paced retail environment.
- Previous sales experience in retail, fashion, hospitality or real estate is preferred, but not mandatory.
- Demonstrated understanding of the sales process in any industry.
- Genuine passion for delivering exceptional customer experience.
- Valid UAE driving license is a must.
What equips you for the role
- A strong customer first mindset and the ability to build rapport quickly.
- Confidence in engaging with customers and converting enquiries into sales opportunities.
- A proactive approach to learning product knowledge, market trends and sales techniques.
- Ability to work towards targets while maintaining high service standards.
- Resilience, motivation and a positive attitude in a competitive sales environment.
- Interest in building a career in automotive sales, even if you are coming from another customer facing industry.
- Self motivated, target driven and hungry to succeed.
- Good PC proficiency.
- Fluent English communication skills.
- Strong communication and influencing skills.
About Al Futtaim Automotive
- A major division of the UAE based Al Futtaim Group of companies, Al Futtaim Automotive is an industry leader with presence in 10 countries across the Middle East, Asia and Africa.
- Our core business activities at Al Futtaim Automotive include distribution, manufacturing, leasing and aftersales.
- We are driven by a customer centric approach, constantly pushing the boundaries on innovation, quality standards, and value added service.
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