Sales Development Representative

Day-to-Day

• Qualify and route inbound leads through self-service and inside-sales channels.
• Spend most working time with prospects through phone calls, emails, and website live chat.
• Use tools such as Slack and Salesforce to manage lead and account activity.
• Work toward targets based on product demonstrations booked and completed.

Role Challenges

Who This Role Is For

• People pursuing a career in SaaS and seeking a structured, high-agency, KPI-driven environment.
• Strong communicators who enjoy building relationships.
• Resilient individuals who can persevere through rejection and high-volume tasks.
• People who are comfortable with frequent conversations and customer interaction.

Skills and Tools

• Confident, clear communication with excellent writing and presentation across email, phone, video, and in-person channels.
• Excellent organization, prioritization, and multitasking skills.
• Experience with modern tools such as CRMs, health scoring, live chat, or knowledge bases is advantageous.
• Experience conducting digital or in-person customer meetings is advantageous.
• Patience with users who are not highly technical is advantageous.

Workplace

• The benefits section describes a hybrid rhythm with two to three days in the office and two days working from home each week.
• Employees may have flexibility to work from anywhere for several weeks each year.
• The role is associated with the London office.

What We Offer

• 25 days of paid annual leave plus sick, carer’s, and compassionate leave.
• Parental leave of 16 weeks for primary carers and 6 weeks for secondary carers.
• Learning and development support, including a professional growth budget and transparent career plans.
• Employee Assistance Program support for confidential counseling, mental health, and life resources.
• Laptop and home office setup budget.
• Community activities including catered lunches, global offsites, and team sessions.