Sales & Customer Service
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Key skills for this role
About the Role
Al Gahwa Al Arabiya is seeking a motivated Female UAE National for a Sales & Customer Service Representative role at their coffee shop. Responsibilities include welcoming customers, promoting products, handling orders, and maintaining store standards.
Key Skills for This Role
Responsibilities
- Welcome and assist customers in a friendly and professional manner
- Promote coffee products, beverages, and retail items to achieve sales targets
- Handle customer inquiries, requests, and feedback effectively
- Process orders and payments accurately
- Maintain high standards of cleanliness and presentation within the coffee shop
- Support daily store operations and ensure a positive customer experience
- Build strong relationships with customers and encourage repeat business
- Assist with product displays, promotions, and marketing activities
Requirements
- UAE National (Emirati) – Female
- Excellent communication and interpersonal skills
- Strong customer service and sales abilities
- Positive attitude, professional appearance, and team oriented mindset
- Basic computer and cash handling skills
- Previous experience in retail, hospitality, coffee shops, or customer service is an advantage but not required
Full Job Posting
Job Description
- Al Gahwa Al Arabiya is seeking a motivated and customer focused Sales & Customer Service Representative to join our coffee shop team.
- This opportunity is exclusively for Female UAE Nationals who are passionate about customer service, sales, and creating exceptional guest experiences.
Key Responsibilities
- Welcome and assist customers in a friendly and professional manner.
- Promote coffee products, beverages, and retail items to achieve sales targets.
- Handle customer inquiries, requests, and feedback effectively.
- Process orders and payments accurately.
- Maintain high standards of cleanliness and presentation within the coffee shop.
- Support daily store operations and ensure a positive customer experience.
- Build strong relationships with customers and encourage repeat business.
- Assist with product displays, promotions, and marketing activities.
Requirements
- UAE National (Emirati) – Female.
- Excellent communication and interpersonal skills.
- Strong customer service and sales abilities.
- Positive attitude, professional appearance, and team oriented mindset.
- Basic computer and cash handling skills.
- Previous experience in retail, hospitality, coffee shops, or customer service is an advantage but not required.
What We Offer
- Competitive salary and benefits package.
- Professional training and career development opportunities.
- Supportive and dynamic work environment.
- Opportunity to represent a growing Emirati coffee brand.
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