Sales Consultant - Coach
Job Fit Check
Base Career helps you apply smarter for this job.
Key skills for this role
About the Role
Focuz Academy seeks a Sales Consultant to deliver excellent customer service, identify customer needs, and achieve sales targets in a retail environment. The role requires 3-4 years of retail sales or customer service experience and a high school qualification.
Key Skills for This Role
Responsibilities
- Welcome and greet every customer in a warm and friendly manner and demonstrate excellent customer service at all times.
- Identify customer needs through asking questions; confidently recommend and demonstrate appropriate products; recommend link products at every sale opportunity; close the sale.
- Receive cash or payment in any authorized modes from customers, issue receipts/bills against their purchase and provide professional cash point service.
- Handle customer complaints professionally and efficiently, in line with the company after sales policy, escalating to management if necessary.
- Demonstrate and maintain product knowledge, fashion trends, instore promotions at all times.
- Maintain personal grooming standards as advised by the Store Manager.
- Maintain clean and organized display, fitting rooms and stock areas.
- Check stock levels daily and inform of depleting stocks to the store manager in order to replenish and maintain optimum stock levels.
- Comply with all company policies and procedures including refund and exchange policy, security, health and safety policies etc.
- Recruit customers for the database, accurately entering their details on the POS system.
- Minimize exposure to stock loss through vigilance on sales floor and fitting room areas.
Requirements
- High school qualification
- 3 to 4 years retail sales or customer service experience
Full Job Posting
About The Role
- To deliver excellent customer service through: Identifying customer needs, offering advice and demonstrating suitable products; building relationships with key customers and ensuring store standards are maintained in order to achieve sales targets and cultivate customer loyalty
Functional Roles and Responsibilities
- Welcome and greet every customer in a warm and friendly manner & demonstrate excellent customer service at all times.
- Identify customer needs through asking questions; confidently recommend and demonstrate appropriate products; recommend link products at every sale opportunity; close the sale
- Receive cash or payment in any authorized modes from customers, issue receipts/ bills against their purchase and provide professional cash point service.
- Handle customer complaints professionally and efficiently, in line with the company after sales policy, escalating to management if necessary.
- Demonstrate and maintain product knowledge, fashion trends, instore promotions at all times.
- Maintain personal grooming standards as advised by the Store Manager.
- Maintain clean and organized display, fitting rooms and stock areas.
- Check stock levels daily and inform of depleting stocks to the store manager in order to replenish and maintain optimum stock levels.
- Comply with all company policies and procedures including refund and exchange policy, security, health and safety policies etc.
- Recruit customers for the database, accurately entering their details on the POS system.
- Minimize exposure to stock loss through vigilance on sales floor and fitting room areas.
Requirements
- High school qualification
- 3 to 4 years retail sales or customer service experience
Apply for this job in 1 click
Skip the repetitive application forms
Install the Base Career Chrome Extension and autofill job applications across major job boards with your profile.
Trusted by over 500,000 job seekers on Base Career
More from this employer
More jobs at Focuz Academy - Masterclasses & Workshops
Senior Sales Associate - Fine Jewelry & Watches - Christian Dior
Dubai, UAE
We are seeking a Senior Sales Associate for the Fine Jewelry & Watches department at Christian Dior. The role involves managing key sales and clients, selling products, and contributing to sales growth. Candidates should
Sales Specialist - Fine Jewelry - Christian Dior
Dubai, UAE
Christian Dior is seeking a Fine Jewelry Sales Specialist for their boutique in Dubai. The role involves managing key sales and clients, selling products, and maintaining outstanding customer service. Candidates should h
Sales Consultant - Bloomingdale's Home
Dubai, UAE
Focuz Academy seeks a Sales Consultant for Bloomingdale's Home to deliver excellent customer service, identify customer needs, and achieve sales targets in luxury home and furniture retail. The role requires 3-4 years of
Sales Advisor - Ferrari
Dubai, UAE
Focuz Academy seeks a Sales Advisor for Ferrari to drive sales in Dubai. The role involves meeting monthly targets, managing customer relationships, and ensuring high service standards. Requires 3-5 years of automotive s