Sales Associate
Job Fit Check
Base Career helps you apply smarter for this job.
Key skills for this role
About the Role
Apparel Group seeks a Sales Associate to represent the brand by maximizing sales and delivering exceptional customer service in Abu Dhabi. Responsibilities include greeting customers, promoting loyalty programs, and maintaining store standards.
Key Skills for This Role
Responsibilities
- Greet customers and assist them in selecting products.
- Convert window shoppers into buyers through proactive engagement.
- Promote the company's loyalty program to encourage repeat sales.
- Deliver top tier customer service following the GUEST model.
- Educate customers on product features, benefits, materials, and care instructions.
- Ensure products are displayed attractively according to store layout standards.
- Adhere to visual merchandising guidelines and stock management protocols.
- Record and maintain accurate inventory records.
- Upsell and cross sell products to increase sales opportunities.
- Operate the Point of Sale (POS) system for billing and transactions.
- Balance the cash till at the start and end of shifts.
- Process payments through cash, credit cards, vouchers, or automatic debits.
Requirements
- Bachelor's degree.
- Effective communication and interpersonal skills.
- Previous experience in a sales role is preferred.
Full Job Posting
Position Objective
- The Sales Associate is responsible for representing the brand by maximizing sales and delivering exceptional customer service.
- This role involves maintaining store standards, supporting visual merchandising, and assisting in the overall retail experience while adhering to operational duties.
Key Responsibility Customer Service
- Greet customers and assist them in selecting products that meet their needs.
- Convert window shoppers into buyers through proactive engagement.
- Promote the company's loyalty program to encourage repeat sales.
- Deliver top tier customer service by following the company’s GUEST model (Greet, Understand, Explain, Sell, Thank).
- Stay informed about various brands within the group to offer effective suggestions and cross selling opportunities.
- Educate customers on product features, benefits, materials, and care instructions.
Grooming / Attitude / Knowledge
- Always present a well groomed and professional appearance.
- Be flexible and available to work extended hours during peak sales periods.
- Stay up to date on product knowledge to minimize stock loss and provide accurate recommendations.
Merchandising
- Ensure products are displayed in an attractive manner according to store layout standards.
- Adhere to visual merchandising (VM) guidelines and stock management protocols, especially for clearance items.
- Record and maintain accurate inventory records for incoming and outgoing stock.
- Upsell and cross sell products to increase sales opportunities.
- Maintain strong knowledge of product inventory and promotions to communicate effectively with customers.
Process
- Efficiently operate the Point of Sale (POS) system for billing and transactions.
- Balance the cash till at the start and end of shifts.
- Accurately process payments through cash, credit cards, vouchers, or automatic debits.
- Issue receipts, refunds, and change to customers correctly.
- Maintain vigilance regarding store security and ensure all loss prevention policies are followed.
- Replenish and re merchandise stock on the sales floor to ensure product availability at all times.
Desired Qualification
- The ideal Sales Associate in a retail company should have a bachelor’s degree with effective communication and interpersonal skills in order to contribute to a welcoming customer experience.
- Previous experience in a sales role is preferred.
Apply for this job in 1 click
Skip the repetitive application forms
Install the Base Career Chrome Extension and autofill job applications across major job boards with your profile.
Trusted by over 500,000 job seekers on Base Career
More from this employer
More jobs at Apparel Group
Restaurant Manager
Abu Dhabi, UAE
Apparel Group seeks an experienced Restaurant Manager in Abu Dhabi to oversee daily operations, lead a team of 15+ staff, drive sales growth, and ensure compliance with brand standards and regulations. Requires 3-5 years
Waitress
Doha, QAT
Apparel Group is seeking a Waitress to prepare the dining hall before service, maintain cleanliness, and serve clients. Responsibilities include cleaning utensils, transporting food, and assisting the captain waiter. Pre
Supply Chain Executive - F&B
Dubai, UAE
Apparel Group seeks a Supply Chain Executive for F&B to manage procurement, inventory, supply planning, and vendor relationships. The role involves raising purchase orders, negotiating with suppliers, monitoring stock le
Receptionist
Riyadh, KSA
We are seeking a Receptionist to welcome visitors, answer and screen phone calls, maintain security procedures, and perform clerical duties. The ideal candidate has 1-3 years of experience in reception or administrative
Stock Coordinator
Doha, QAT
Apparel Group is looking for a Stock Coordinator to receive, inspect, store, and issue merchandise in a retail shop. Responsibilities include physical and electronic counting, quality inspection, stocking, tagging, and a
Manager - Brand Training
Dubai, UAE
Apparel Group is seeking a Manager for Brand Training to design and deliver product-specific training programs for retail employees. The role involves performance tracking, succession planning, and customized learning de
Housekeeping Attendant
Doha, QAT
Apparel Group is hiring a Housekeeping Attendant to perform cleaning duties such as vacuuming, dusting, mopping, and waste disposal to maintain office premises. The role requires a high school degree and involves tasks l
Retail Staff | KOTON
Dubai, UAE
Apparel Group is seeking a Retail Staff member for KOTON brand in Dubai. The role involves providing exceptional customer service, assisting customers with product selection, and performing operational duties. Candidates
Restaurant Manager
Abu Dhabi, UAE
Waitress
Doha, QAT
Supply Chain Executive - F&B
Dubai, UAE
Receptionist
Riyadh, KSA
Stock Coordinator
Doha, QAT
Manager - Brand Training
Dubai, UAE
Housekeeping Attendant
Doha, QAT
Retail Staff | KOTON
Dubai, UAE