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Receptionist

Apparel Group
Riyadh, KSA
Full Time
Entry
Onsite
Today
Telephone EtiquetteCustomer ServiceMicrosoft OfficeOrganizationMultitaskingCommunication
Free

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Key skills for this role

Telephone EtiquetteCustomer ServiceMicrosoft Office
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Objective

  • The position is responsible to welcome visitors by greeting them, in person or on the telephone; answering or referring inquiries. Directs visitors by maintaining employee and department directories; giving instruction. Maintains security by following procedures; monitoring logbook and issuing visit

Key Responsibilities

  • Serve visitors by greeting, welcoming, directing and announcing them appropriately
  • Answer, screen and forward any incoming phone calls while providing basic information when needed
  • Receive and sort daily mail/deliveries/couriers
  • Maintain security by following procedure and controlling access (monitor logbook, issue visitor badges)
  • Update appointment calendars and schedule meetings/appointments
  • Perform other clerical duties such as filing, photocopying, collating, faxing etc.
  • Perform other duties (i.e., gate pass application, salary certificate and NOC request)

Record Management

  • Assist in OHC requests for designated staffs
  • Maintain accurate records for the OHC requests
  • Processing the VIP Tags (Cancellation and Activation)
  • Updating the tracking sheet

Confidentiality

  • Handle sensitive information with discretion and professionalism

Customer Service

  • Handle inquiries and provide accurate information
  • Resolve basic complaints or escalate as needed

Office Organization

  • Maintain a tidy and welcoming reception area
  • Ensure office supplies are stocked and organized

Internal Communication

  • Relay important messages or information to staffs
  • Assist in distributing internal notices or announcements

Technology Use

  • Use office software (e.g., MS Office, booking systems)
  • Operate office equipment (e.g., printers, switchboards)

Appointment Scheduling

  • Update calendars and schedule meetings or appointments
  • Coordinate meeting room bookings or availability

Desired Experience

  • 1 3 years of experience in reception or administrative roles, preferably in a professional office setting
  • Proficiency in telephone etiquette, customer service, and basic office software (e.g., Microsoft Office)
  • High school diploma or equivalent; additional certification in office administration or receptionist training may be beneficial
  • Strong communication, organization, and multitasking skills
  • Friendly demeanor, professional appearance, and ability to remain calm under pressure

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