Sales Assistant | Retail | Toys 'R' Us, AlSadd Mall
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Key skills for this role
About the Role
Al-Futtaim Retail seeks a Sales Assistant for Toys 'R' Us at AlSadd Mall in Doha. The role focuses on driving sales, engaging customers, and maintaining store standards. Requires high school degree and 1-2 years retail experience.
Key Skills for This Role
Responsibilities
- Generate sales by engaging customers and offering product insights
- Greet customers upon entry and provide a friendly shopping experience
- Maintain a clean and organized store environment
- Operate cash register and manage cash wrap efficiently
- Capture customer information in the database for marketing
Requirements
- High School Degree
- 1 2 years of retail sales experience
- Proficiency with CAD software (AutoCAD, Sketchup, Illustrator, or Photoshop)
- Good verbal communication skills
- Ability to perform heavy lifting and stand for prolonged periods
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Overview Of The Role
- The Sales Assistant plays a pivotal role in driving sales and ensuring a positive customer experience.
- Responsible for generating sales and supporting operational tasks.
- Key success factors include maintaining a clean store, meeting customer service standards, and contributing to a welcoming atmosphere.
What You Will Do
- Generate sales by engaging customers and offering insights into product range.
- Greet customers immediately upon entering the store with a smile and friendly demeanor.
- Provide current, relevant information about products to aid purchasing decisions.
- Sincerely thank all customers as they exit and invite them to return.
- Maintain a sparkling clean and organized environment, adhering to store standards.
- Provide quality service in fitting rooms and ensure clean and neat cash wrap areas.
- Follow up with customers timely to ensure satisfaction and attempt to upsell.
- Capture customer information accurately in the database for marketing and sales tracking.
- Offer gift cards during checkout and manage cash wrap efficiently.
Required Skills To Be Successful
- Excellent customer service skills and the ability to engage customers positively.
- Ability to work efficiently and maintain store cleanliness standards.
- Competence in using computer aided design packages for visual merchandising.
- Capability to manage cash register processes accurately and efficiently.
What Qualifies You For The Role
- High School Degree is required.
- 1 2 years of retail sales experience preferred.
- Proficiency with CAD software such as AutoCAD, Sketchup, Illustrator, or Photoshop.
- Good verbal communication skills and capability to perform heavy lifting and stand for prolonged periods.
About Al Futtaim Retail
- Al Futtaim Retail is a leader in Retail across the Middle East, Africa & Asia.
- Partnerships with brands including IKEA, ACE, Toys R Us, Inditex Group, and Marks & Spencer.
- Over 100 nationalities across 12 countries.
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